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The Retreat Salon & Day Spa
- Day Spas
- New Braunfels, TX
About this business
The original New Braunfels Salon and Day Spa. Since 1988 The Retreat Salon & Day Spa has been the premier destination for ultimate pampering experiences. Our talented team of providers offer elevated services in body, hair, skin and nail treatments. We are committed to providing excellent customer service in a warm, friendly relaxing environment. We welcome you to the Retreat.
Location details
245 S Union Ave, New Braunfels, TX, 78130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
First time here, Emily was amazing !!!! Will definitely be back ! ���
Business response:
We're glad you enjoyed yourself! Come back soon!
I LOVE THIS PLACE, people are really friendly and it feels like home 💗
It’s a shame the owner is a racist that throws the “n” word around with ease. If he can afford to lose customers for his antiquated, vile beliefs than he’ll probably keep the customers he deserves.
I cannot day enough wonderful things about this place! As a wedding professional, I always refer my New Braunfels brides to The Retreat! Their entire staff is always super friendly and knowledgeable - you leave feeling like a queen! They’re also very accommodating and will travel to you for special occasions like a wedding- top notch service and I highly recommend!
Business response:
Thank you for your kind words! We are so appreciative of the business you provide us and are glad you enjoyed your Half Day Retreat! Can't wait for more bridal parties!
Rude blonde receptionist that ruined my experience with this spa. I will never go back! After being told that my $20 credit expired after 6 months, contradictory from what I was told that it could be used anytime, this blonde idiot behind the counter felt that she needed to explain their policies in a condescending and disrespectful manner. Over $20, I could almost care less but her disrespectful attitude has earned my never ending review to steer clear of this house of crappy customer service.
Business response:
Our persepective was different from yours. We offered to take off $20 for the referral card the receptionist noticed, but you declined. We also offered to give the owner your infomation because the front desk is obligated to follow company policy. We have no record of you ever being a customer other than the one gift certificate that was purchased for $65 on March 13, 2018 and redeemed March 23 ,2018.
I found my new favorite place!!! I was greeted with a warm smile and promptly attended to for a deep tissue massage. Kelli was attentive to my needs and provided the utmost excellence in service!! I will most assuredly be a repeat client, indulging in all luxuries!! Thank you all!!
Business response:
We are so happy you enjoyed yourself! See you soon for another Deep Tissue Massage.
Service was acceptional, staff was super friendly and welcoming. Had a great day there from 10am to 5pm! Highly recommend for any ocasion and will definitely be going back to visit soon!
Business response:
We are SO happy to hear that you had a fun Full Day Retreat. Thank you and we hope to have you back in!
Business response:
Thank you! Hope to see you back :)
Frequently asked questions about The Retreat Salon & Day Spa
How is The Retreat Salon & Day Spa rated?
The Retreat Salon & Day Spa has a 4.5 star rating with 329 reviews.
When is The Retreat Salon & Day Spa open?
The Retreat Salon & Day Spa is open now. It will close at 4:00 p.m.
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