This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
2222 West South Loop, Houston, TX, 77027, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Fabulous!
Stayed here Labor Day weekend for 3 nights. Hotels is nice. My issue is we found 3 roaches in our room, when I went to the lobby he apologize and gave us another room then said I would received money off or some type of credit for having a bugs in my room. I checked out 9/1 around 2am no one was at the front desk for me to ask about the credit.
This is my second home away from home. Accommodation A+, staff A+, bed triple A + food A+ just wonderful
I was excited about the hotel and it’s perfect location. However, I was disappointed with the staff at the reception. The female receptionist was not polite or friendly and spoke with tension. When I asked her if breakfast was included, she even did not look it up and just said, “No”. Fortunately, the male receptionist helped me by checking and confirming that I did have breakfast included. Again, in the morning, I had an unpleasant conversation with another receptionist regarding parking payment. It was my first traveling b... read more
Customer service is a priority here.
The Restaurant - Royal Sonesta has a 4.3 star rating with 3,058 reviews.
The Restaurant - Royal Sonesta is closed now. It will open on Monday at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com