The Reserves at Preston Trails

hannah nichols 

on Google

3 weeks ago

I’m not someone who usually leaves bad reviews, but living here was honestly miserable. This is absolutely not a kid-friendly place—my daughter couldn’t even go outside to play. Packages were stolen, I witnessed drug deals, and maintenance was nonexistent. No matter how much I cleaned, my home was constantly dusty. A police officer told me 80% of his calls come from this apartment complex & recommended that I move out. 

West Texan 

on Google

a month ago

This place is ridiculous. They do not fix anything! You can call them, but it may be weeks before anyone shows up! The property is starting to look run down. They start projects and never finish them. The office staff is not friendly at all. 

austyn christy 

on Google

6 months ago

I was served an eviction notice for breach of lease. They lost my paperwork that I turned in and I even hear one office staff say she remembers and seen in. so at their error I had 5 days to move out when they served me a 30 day eviction notice. I find it absolutely inhumane that you had no care to call me back after I had to reach out on why I was being evicted. While I was on the phone telling whoever I was speaking with that I indeed turned in my paperwork in February, she said I do remember seeing it. I did my part I can... read more

Sydni Hernandez 

on Google

8 months ago

Management is so awesome 👏