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The Q Shack
- Restaurants
- Raleigh, NC
About this business
The Q Shack is a Raleigh BBQ restaurant, specializing in restaurant service, catering and community events. We source our meats and produce from a network of local ranchers and farmers who farm using natural methods- no added growth hormones or steroids are used in the raising of our animals. We are a locally owned and operated business located in Raleigh's MidTown area- North Hills. We are also able to cater any event from a box lunch office meeting to a 1000 person wedding reception. We specifically meet with each guest to... read more
Location details
4120 Main at North Hills St, Ste 135, Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
not go back.the female employees are rude to female customers.only nice to male customers. the restaurant was dirty.and had to ask the employees to clean the tables .so could eat in the dining room.the female employees would not give me the full amount of hush puppies on my plate.that would be normal size.had to ask the manager.the female employees try to start fights with female customers.not volunteer to wait on,talk back rude,interrupt female customers while waiting on them,walk away in the middle of waiting on female cus... read more
Folks - give yourself a break next turkey day and order your turkey from The Q Shack. We did and it was fabulous. My mom was eating it with a fork it was so tender. For the money and ease (1.5 hours in the oven) you simply can't beat it. Well done Q Shack!
The Q Shack did a wonderful job catering my daughter's wedding reception. From the taste and quality of the food to the superb waitstaff/bartenders I could not have asked for more. In addition to the evening reception, the Q Shack also catered a breakfast that morning in the North Hills restaurant. The breakfast was a full-spread buffet for the wedding party and family (60 people). The food was excellent and the service was superb. The Q Shack's flexibility in putting together this event was exemplary. The wedding reception ... read more
Outstanding, professional catering - highly recommend! – I've worked with Tom on a number of occasions over the years - first, as manager of business events for a museum and now as a manager within a large organization, so I feel well qualified to assess Tom's expertise with catering events. His experience at overall event organization is very evident, and he goes above and beyond to ensure an excellent experience for the customer. Tom was the first person I thought of for a very important, large event we are holding in just... read more
It's Final - Will never go back – Today I read mixed reviews on the Q Shack and thought maybe we should try it out to judge for ourselves. We had a craving for some smoked brisket. We ordered the tailgate #1 thinking leftovers for work. Not so. I do not quite know what we received but what was supposed to be brisket. It was a tasteless piece of meat that looked like a roast and not cut as brisket but pieces pulled from the meat. The second meat the pork was dry and not sure what they were trying to do with this. The ribs wer... read more
Business response:
Dear Tastebuddy: Thanks for coming in to the restaurant- I appreciate it. I will take a look to see what could have gone wrong for you. I am wondering why you didn't let us know while you were there so we could have replaced anything for you- it would have been our pleasure. I appreciate that the internet gives folks immediate power to write reviews, but I am more interested in pleasing guests than worrying about reviews. I am sorry you had a bad experience and wish I could have (or you'd allow me) to make it right. Have a g... read more
.... – sorry this review was meant for the Durham store
Business response:
I am so sorry that you are having stomach issues. But I can assure you that it didn't happen with us. It takes your body 24+ hours to digest food- that is scientific fact. The culprit wasn't at Q Shack, but something you ate the day before for lunch or breakfast. I appreciate all critiques, good and bad, but this isn't a critique I can own and frankly, it is a bit discouraging to see that someone would assault a business owner for something he didn't do. Our ribs are farm fresh and come from a USDA inspected facility and tak... read more
Insult to BBQ – Awful the meat was dry and tasteless, the coleslaw was cabbage and mayo, the "sweet Tea" was bitter and instead of hiring locals the owner imports non-english speaking immigrants nobody there could understand what we wanted and our order was wrong. I emailed the owner and he called me and harrased me on a sunday night. There is NO southern cooking here or customer service, this yankee thinks he is still in brooklyn. Dont eat here go somewhere else.
Business response:
Mr. Poole: I am sorry you didn't enjoy your experience with us. I post my phone and email prominently in the restaurant and my staff is trained to make any bad experience right for our guests immediately. That is our culture and my promise. Your satisfaction is why I am in business and it is my pleasure to provide it. You chose to curse my manager with foul language in front of other guests and to write a poisonous email to me stating that you hoped my business would fail. I didn't think either was appropriate. We would have... read more
Great Catering Job – Tom and crew catered my sons Bar Mitzvah party this past weekend. The brisket and smoked turkey were a tremendous hit. The kids absolutely loved the mac n cheese as did the adults who raided the kids buffet. Desserts were very good, particularly the cupcakes. In addition the food served during cocktail hour was also great. Tom was a pleasure to work with. His staff was friendly and sweet. I could not have asked for more. Thanks to Tom and his staff.
Business response:
Thanks so much! We love a good party and if we hadn't been serving food we would have been dancing with your son! We appreciate your business and thank you for taking the time to let us know we did it right. Be well. Tom Meyer, Owner
I thought I was gonna be WOW'ed.. did not happen – We ordered 2 combo plates: the chicken and the pork butt. Both visually looked the same but more importantly, they tasted the same. Both meats were over flavored with seasoning and were very dry. For the sides, the collards were served with too much liquid and I personally prefer chopped collards. The collards still had a lot of stems/ribs in them which makes for messy eating. The fries were very good. The sweet potatoes were over flavored. I'm not sure what the seasoning wa... read more
Business response:
Thanks for the visit and for the feedback. I will make sure to let our guys know to mix the sweets a bit more thoroughly. We follow our recipe each time, but we mix the sweets by hand with a whisk. Sounds like they didn't whisk it enough to blend it all the way through. That spice is nutmeg- and a little goes a long way. I want a few stems and such in the collards, as I make them a knife and fork style. Both the collards and sweets are organically grown for me in Hurdle Mills, NC and we wash and stem them by hand. Over the y... read more
Frequently asked questions about The Q Shack
How is The Q Shack rated?
The Q Shack has a 3.6 star rating with 201 reviews.
When is The Q Shack open?
The Q Shack is open now. It will close at 6:00 p.m.
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