This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Polkadot Alley Boutique
- Women's Clothing
- Lubbock, TX
About this business
Boutique Items
Location details
4615 50th St, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Still waiting on my dress that I ordered a month ago.
Business response:
Hi Avone! I can't access your order right now but will check first thing tomorrow. Be sure to go to our website to look at the item you ordered as all items have estimated ship dates in the descriptions and you most likely ordered a pre-order item. This page is for our Lubbock boutique and not online sales, but you can always email us or use live chat to get order updates if we ever run behind the time shown in the description when you order. We will get you an update! Thank you!
I've been in this store before. Didn't want to go back because I wasn't even acknowledged the couple of times I had been in. Stopped in because I wanted to avoid the mall and my daughter is so picky and decided to give it one more chance. Courtney just took my daughter and asked her what she liked and picked out several dresses for her to try on. She was very patient with her and so very nice. Thank you for your customer service today, Courtney!
Business response:
I'm so glad to hear that and I'm so sorry that you didn't have positive experiences to begin with!! We are glad you came back!!:)
Courtney Creek is amazing and always willing to help anyone that comes through the door!!! Love this boutique, they have a wide selection of trendy clothing for a great price!!! It's a must see!
The only people posting positive reviews are the people that work there. (Courtney Hollingsworth, yes she works there). I went in there with my wife and was treated like trash. I don't dress up so they assumed I couldnt afford anything.... I could.
Business response:
We apologize for your negative experience, Bob! We strive to offer all of our customers the highest level of customer service, regardless of their appearance. If you could be more specific about the day and time of your visit we will do everything possible to address this with our staff. As for Courtney, yes she is a member of our staff. Several members of our staff have posted reviews before, during and after their employment.
Went to a sidewalk sale today. Had a handful of things I was going to buy and then was told I couldn't use my gift card that my family had purchased for me "because it was the sidewalk sale" IT WAS A POLKA DOT ALLEY GIFT CARD! I'm upset about this. Her reasoning "because we are already loosing money by doing the sale". Hmmmm you already have the money my family spent by buying these cards. In my business that's like me telling a person who has Medical insurance "oh you can't use ur insurance for your visit today because we l... read more
Business response:
Thanks Michelle Carlile! Glad you came back in today so we could figure it all out!:)
Frequently asked questions about The Polkadot Alley Boutique
How is The Polkadot Alley Boutique rated?
The Polkadot Alley Boutique has a 4.1 star rating with 187 reviews.
When is The Polkadot Alley Boutique open?
The Polkadot Alley Boutique is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com