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The Pasta House Co
- Restaurants
- Springfield, IL
About this business
Location details
2599 Wabash Ave, Springfield, IL, 62704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
At noon today, my mother and aunt came to your establishment to have lunch to celebrate both of their birthdays. After being seated, they were completely ignored. They sat there for over 20 minutes with not a soul speaking to them. So they left and went to a different establishment that treated them much better. Shame on your restaurant. 👎🏻👎🏻👎🏻
Business response:
We all apologize for the mix up that had to happen for any customer to feel ignored. Please PM me your address and I will send your Mother and Aunt a Gift Certificate. When they come in we will make sure they feel like its a Special Occasion!
Recommendedpeople was really nice and the service was amazing
food was good service fast prices about normal
affordable..Orders usually brought out in 5 minutes...Bread and tea refills often...Chcken alfredo and Pasta Con Broccali top my list...Very good nice staff.Brewed tea.
Business response:
Hey Brad, thanks for the kind words. We look forward to seeing you again!
We were there almost two hours. Got there around 4:40 no wait. Left at 6:30. Food was not good and pretty much cold.
Business response:
Hi Ambre, can you send me a PM to the Pasta House page about your experience today and I will make sure it gets to the owner and we get this situation rectified. Thanks MGMT.
Outstanding service, reasonably priced, great food huge portions.
The food was good,but the waiter needs to tell people that the salads aren’t included with the meal. So our bill was $46.00 for two people. I’m new to this place and I don’t know what a included or not. No,I probably won’t be back since it’s cheaper at the Olive Garden.
first time visit wasnt very good. server started out great, but declined as our meal progressed. The sauce ( ordered lasagna) tasted like it was out of a can, like chef boyardee. Felt the meal was a little overpriced, as the pasta dish doesn't even come with a breadstick. Doubt we will return.
Business response:
Sorry to hear that Chris. My apologies on saying the wrong persons name. When you change your mind reach out to me and I’ll make sure we roll out the red carpet treatment for you and your family!
Awesome salad! The zucchini sticks are amazing!
Frequently asked questions about The Pasta House Co
How is The Pasta House Co rated?
The Pasta House Co has a 3.6 star rating with 597 reviews.
When is The Pasta House Co open?
The Pasta House Co is closed now. It will open at 11:00 a.m.
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