The O'Neil Group

Summer Lammy 

on Google

a month ago

Bait & switch, Extremely unprofessional Shelly will listen to you patiently and promise you the world. However, once the contract is signed, she will come back and tell you she can’t do any of it, but still wants the full 3% commission. When we refused, she retaliated: She said we will price the house aggressively to get multiple offers, which then she can negotiate the price much higher. When we received an unreasonably low ball offer, she tried to push us to accept, she said the house was overpriced and that this is the be... read more

Lisa Beagle 

on Google

a month ago

We had such a smooth experience selling our home with Shelly. She is so professional and knows the market well. She kept us informed every step of the way with ongoing communication. She always went the extra mile to answer questions or connect us with needed vendors throughout the process. 

Kellie 

on Google

a month ago

We were selling our home in Poway and getting ready to move cross-country—talk about stressful—but Shelly made the whole process feel so much easier. She took the time to explain why pricing it right from the beginning mattered, and even though she recommended listing a bit lower than we had in mind, it totally paid off. Our open house weekend was super busy, we got multiple offers, and ended up selling for more than we expected! Shelly truly went above and beyond—she met with inspector's in order to help the buyer’s agent (... read more

Jodie Vandervort 

on Google

a month ago

Shelly represented the sellers on a house my clients purchased and she was great to work with. She was very professional and cooperative and our escrow went smoothly even through counter offer negotiations, repair negotiations, etc. I hope to have the chance to work with her again!