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The Newcomb Group
- Property Management
- Fort Wayne, IN
About this business
The Newcomb Group specializes in the management of communities to include homeowner, villas and condominium associations. We manage associations ranging in size from 17 units to 353 homes, totaling over 2500 units in the Fort Wayne marketing area. At The Newcomb Group we are committed enhancing the value of our clients' communities through our high standards of service. Contact us today to see how we can help your community.
Location details
10214 Chestnut Plaza Dr #220, Fort Wayne, IN, 46814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible service and maintenance company. Nothing is never done pond is a mess weeds over 5 foot tall looks like a jungle
Business response:
<p>Hi *****, It would be helpful to know your property address or concern rather than leaving a negative review on the BBB. Please provide the above so we have an opportunity to investigate your concern.</p><p>Thank you.</p>
I have sent 2 requests to have my fence repaired as well as the front gutters cleaned . My new request is to have the backyard reseeded as there are several areas without grass. The backyard is very patchy and unattractive. I just sent another email today but it said there was an error and did not go thru after multiple attempts. It seems it is impossible to get a response or a call back from this company. Its very frustrating. I would not recommend this company to anyone. I would think at $278 a month they could at least re... read more
Business response:
<p>Deb, we are sorry to see this 1-star review and that your emails didnt go through Saturday. We are in receipt of your message through BBB received on Saturday, June 10th at 7:13 p.m. and your emails from May 5th and 9th. Please note our office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. and we strive to respond to residents within one business day. </p><p>We responded to the Friday, May 5th (received at 5:17 p.m.)email on Monday May 8th at 9:59 a.m. stating that your request to have your gutters cleaned and fe... read more
I have sent 2 requests to have my fence repaired as well as the front gutters cleaned . My new request is to have the backyard reseeded as there are several areas without grass. The backyard is very patchy and unattractive. I just sent another email today but it said there was an error and did not go thru after multiple attempts. It seems it is impossible to get a response or a call back from this company. Its very frustrating. I would not recommend this company to anyone. I would think at $278 a month they could at least re... read more
Business response:
<p>Deb, we are sorry to see this 1-star review and that your emails didnt go through Saturday. We are in receipt of your message through BBB received on Saturday, June 10th at 7:13 p.m. and your emails from May 5th and 9th. Please note our office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. and we strive to respond to residents within one business day. </p><p>We responded to the Friday, May 5th (received at 5:17 p.m.)email on Monday May 8th at 9:59 a.m. stating that your request to have your gutters cleaned and fe... read more
I have been a resident of a TNG association for a year and a half and have been less than thrilled with anything they have offered to our community. They don't respond half of the time when you have a concern or question. I have had to contact the company multiple times about things that shouldn't need reminded, like simply cleaning out the gutters or reattaching siding that has blown off. I have now been waiting exactly 4 weeks to have a roofing company to come out due to a leak in the bedroom. I have sent multiple emails, ... read more
Business response:
K****, we sincerely apologize about the experience you have had with The Newcomb Group and will do our best moving forward to fulfill your expectations. In your particular roof situation, the roof is under warranty by the roofing contractor that installed the roof and we are at the mercy of their schedule to get the work done. Unfortunately, a roofing contractor cannot send out an employee to look at a roof that is covered with snow and ice. The roofing contractor will be out to look at your roof as soon as the roof is clear... read more
Frequently asked questions about The Newcomb Group
How is The Newcomb Group rated?
The Newcomb Group has a 2.9 star rating with 35 reviews.
When is The Newcomb Group open?
The Newcomb Group is closed now. It will open at 9:00 a.m.
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