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The Neuron Clinic
- Healthcare
- San Marcos, CA
About this business
The Neuron Clinic is an evidenced-based, patient-focused neurology medical practice that provides services to patients suffering from a variety of neurological disorders. Patient care is paramount – the driving force in everything we do. The Neuron Clinic is committed to state-of-the-art clinical excellence to partnership and collaboration with other treating health care providers to ensure continuity of care, to utilization of data to individually tailor services for continual improvement in outcomes, and to empowerin... read more
Location details
838 Nordahl Rd ste 200, San Marcos, CA, 92069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Things just don’t go well with the office staff here. I like the doctor, but it is very frustrating to try to work with the staff. Every time you call you will be told that they are experiencing higher than normal call volumes. I don’t know how they can say that when every day they apparently are experiencing higher than normal call volumes. If you experience higher than normal volume daily, then normal would continue to increase so therefore eventually higher call volumes would be normal. It just seems to me they don’t want... read more
Making a follow up appointment was not easy! The wait time was ridiculous and when you finally do get through it takes an additional 15 minutes to book the appointment. I was asked the same question “is this a follow up appointment?” 5 times. Their first available appointment was 2 months out unless I wanted to drive from Escondido to Otay, during rush hour traffic. You may also have to hire a translator to be able to communicate effectively with the person making the appointment. Doctors were friendly and thorough. Their ca... read more
Do not go here. They completely forgot about me and when I showed up for my neurology follow up decided to finally tell me the MD my appt was with is in Atlanta. When I asked if this happens often I got major attitude from the front desk. Billing is terrible as well. I’m trying to find somewhere else.
I haven’t even been to the clinic but after reading all the horrible reviews I definitely will not be attending this place. They received my referral weeks ago and every attempt I have made to call them and make an appointment they hang up on me. Everytime they have called me as well I answer the phone and they just click and hang up. What a sad excuse for a clinic. If I could give zero starts I would.
The reception is absolutely the rudest person I have EVER encountered at any medical facility. This women should definitely not be dealing with the public. If she worked for my company it would be her last day!
Frequently asked questions about The Neuron Clinic
How is The Neuron Clinic rated?
The Neuron Clinic has a 2 star rating with 33 reviews.
When is The Neuron Clinic open?
The Neuron Clinic is closed now. It will open at 8:00 a.m.
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