The Natural Dog Company

Lee Miller 

on Google

4 months ago

Incorrect order shipped. What was shipped does not even match invoice to what I was charged and supposed to receive. Called and emailed company with pictures. No response yet 

W F 

on Google

5 months ago

This review is being updated to reflect the actions of the company in response to my refund request. They did refund the opened, but unused bag after several email exchanges. After posting the initial review, the Director of Sales & Marketing responded the following day with: “Given that your post does not accurately represent what transpired, I kindly request that you amend your post to accurately reflect the resolution that was offered. If not, I will submit the email thread to google, and have them remove the post. My goa... read more

W F 

on Google

5 months ago

I've spent thousands from this company because my dogs enjoy their horribly overpriced chews. Recently, a product that was out of stock for a while (Ground beef collagen sticks) was back so I ordered two bags (each bag has 25 sticks - this is how they're sold). The product is not at all similar to the previous version. The coating is this dark brown unknown substance with a strong smoky smell. My dogs wouldn't go near them, so I contacted the company tequesting a return. They refused to offer a refund because the bag had bee... read more

Marco Vergara 

on Google

7 months ago

This place is horrible, if I could give it 0 star or negative best believe I would. Horrible service, horrible employees, worst management and this is all from saying I saw cockroaches around the dog food. When I told the workers they told me not to worry about it and left it there than the manager was rude to me for pointing it out and refused me serviced when I said that needed to be cleaned. Not a stunt just a simple suggestion.