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The Nail Lounge

4.5

About this business

Location details

Governor Square, 2700 University Ave #322, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.5188 reviews
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Stefanie Lourens's profile image
Stefanie Lourens 
2 months ago

Not the greatest experience today. I would say the massage chair was the best part. Nail tech was in a rush from the time she sat down to the time the pedicure was over. She did not take time to properly trim my toenails or remove skin. Massage was very fast and not relaxing relaxing at all. I paid to have gel polish and she didn't even fully polish my big toes and left nail polish on my cuticles. After polishing she filed my toenails again. I have pictures I would like post to show how bad my toenails look. I will not not b... read more

Stefanie Bantz's profile image
Stefanie Bantz 
2 months ago

Not the greatest experience today. I would say the massage chair was the best part. Nail tech was in a rush from the time she sat down to the time the pedicure was over. She did not take time to properly trim my toenails or remove skin. Massage was very fast and not relaxing relaxing at all. I paid to have gel polish and she didn't even fully polish my big toes and left nail polish on my cuticles. After polishing she filed my toenails again. I have pictures I would like post to show how bad my toenails look. I will not not b... read more

Tiffany Freed's profile image
Tiffany Freed 
4 months ago

I've been coming here for a couple months. They always accommodate my needs. I can look up a style or design for inspiration and Lai always does the best. 

Audrey's profile image
Audrey 
5 months ago

Hello I normally don’t write bad reviews, but I had to write this to let people know about this nail salon. I was mortified when I walked in. There was a smell of smoke coming from the store as soon as I walked in, I was expecting a normal smell of a nail salon, smelling like nail polish And chemicals, but that was not the case it smelled like I was at a smoke shop. I hope they can use some air freshener or their employees to go on break outside. I hope that this business thrives and does well in the future just letting the ... read more

Amethyst Jade's profile image
Amethyst Jade 
9 months ago

Went in for a very simply design, spent over 3 hours having to tell the tech how to do her job and ended up leaving very unhappy and being overcharged for nails i’m going home to remove. i’ve never had such a poor experience. specifically asked her to stop trying the design 5 times before i had to raise my voice and take my hands away. this is the second time this tech has done a poor job- and the others refer to her as boss so im very disappointed. won’t be back. 

Frequently asked questions about The Nail Lounge

How is The Nail Lounge rated?

The Nail Lounge has a 4.5 star rating with 188 reviews. 

When is The Nail Lounge open?

The Nail Lounge is closed now. It will open at 9:00 a.m. 

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