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The Montgomery at Watters Creek
- Apartments
- Allen, TX
About this business
Location details
1280 Montgomery Blvd, Allen, TX 75013, Allen, TX, 75013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Great place to live and great staff. They take care of any issues really fast.
I have lived here for two years now and i love this community. I never have issues and when and if i do they are always addressed and handled with ease. Even when I have maintence request it always is seemlessly taken care of. I really enjoy thomas, he is very nice and always brightens up my day whenever i see him, he even goes the extra mile and has brought me water while i was at the pool. keep up the good work
What a wonderful community and staff. I would highly recommend!
Viví ahí 15 meses, y fue una de las peores experiencias que viví en tantos condominios que he vivido, lo peor de todo es el trato de la administradora Marlene Martínez y la manager angelica Velasco ellas dos tienen muy poca empatía por las personas y muy mala educación de verdad que deja mucho que decir el comportamiento de estas dos señoras!
Our apartment had water leakage from the ceiling (2nd time in a year), and the maintenance work that needed 4 days was carried out in spite of we being in the apartment. No courtesy from the Leasing team and when we raised a concern, we were offered reimbursement of hotel rent if we decide to opt it. The management is operating this as a hotel than an Apartment. Old Apartment with regular maintenance issue and lack of support or courtesy from Management makes it a painful experience.
If I could give ZERO stars I would! I currently live here in the Mosaic since August 2022 and I can officially say it's the worse experience I have ever had. I'm a pet friendly person, however I don't like stepping outside of my apartment to the smell of urine and poop EVERY SINGLE DAY, with urine and poop in the halls and on the elevators (unsanitary and health risk)! Since moving here, we have ongoing issue's of phone lines down, broken elevators (CONSTANTLY), just yesterday the water was shut off ALL DAY and that's not th... read more
As I follow up to a review just posted by me, this morning I spoke with management re: a problem with my thermostat. Requests start with management and are soft copied to various departments in the facility. Maintenance, landscape, home services etc. This problem, which was minimal heat this morning and a thermostat that had a mind of its own, was sen to and fixed within 1 hour of the notification to management. Yet again, I am extremely happy at the proficiency in which the management and staff communicate to get things... read more
I want to give a shout out to Marcos, he is one of the maintenance men in my Apartment complex, He came and fixed my garbage disposal and changed out filters for me. He was nice and FAST. I was able to get to work on time.. The new management, office staff, and the other maintenance employees, are all accommodating and efficient. All of them work together in turning this apartment complex and my home into a enjoyable place to live.
PLEASE save your TIME and MONEY. My family and I relocated from out of state and applied for a 3bd/2bath PRIOR to moving after a virtual tour with Madeline... THIS WAS BY FAR THE WORST EXPERIENCE EVER!!!!! TRULY A NIGHTMARE!!!!! Madeline was very nice and sweet upfront... but everything changed immediately after we paid $500 [$75 application fee x 2 + $175 administrative fee x 2]. Hence, majority of the "administrative" work was tasked to my husband and I to "find" documentation that did not exist. Madeline avoided returni... read more
Frequently asked questions about The Montgomery at Watters Creek
How is The Montgomery at Watters Creek rated?
The Montgomery at Watters Creek has a 4.2 star rating with 255 reviews.
When is The Montgomery at Watters Creek open?
The Montgomery at Watters Creek is closed now. It will open at 9:00 a.m.
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