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The Mill at Manchester Lofts
- Apartments
- Richmond, VA
About this business
BY APPOINTMENT ONLY - Please give us a call to schedule your appointment. Come home to The Mill at Manchester Lofts Apartments and discover urban Manchester living at its finest. Once a paper factory, our revitalized warehouse lofts offer vintage character with modern sophistication. Located in the heart of downtown Richmond, our building features a stunning rooftop deck with sweeping skyline and river views, a fully-equipped fitness center, and a private swimming pool.
Location details
815 Perry St, Richmond, VA, 23224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 4:00 p.m. | |
| Tue | 11:00 a.m. to 4:00 p.m. | |
| Wed | 11:00 a.m. to 4:00 p.m. | |
| Thu | 11:00 a.m. to 4:00 p.m. | |
| Fri | 11:00 a.m. to 4:00 p.m. | |
| Sat | 11:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Potentially Unsafe I've been living here for a few months now and I'm dealing with some pretty frustrating issues that are really affecting my day-to-day life and making me feel unsafe. The hallways constantly smell bad because the trash valet service picks up trash directly from the hallways instead of using a dedicated trash room, and the smell just hangs around all day. On top of that, both main entrances don't lock properly, so basically anyone can walk into the building whenever they want. The loft units themselves look... read more
Happy to chose living here So far so good, moved in 3 months ago and the staff at the leasing office made my move in very smooth. No complaints here . I have referred 2 other friends if mine to live here and they will be moving in middle of march and another in mid april. I am in a upgraded unit and for the price, it isnt bad at all. The amenities are exactly what I was looking for.
Business response:
Hey there, we're so glad to know your move into The Mill at Manchester Lofts was smooth and you're enjoying our amenities. It's fantastic that you've already referred friends - thank you! We appreciate the positive feedback and look forward to continuing to make your experience a great one.
Fine Apartment, but not 'Luxury' Rates Fine I lived at The Mill for 12 months, not renewing, and this is what I learned about the place: - There Is No On-Site Staff: The front desk is empty and there is no leasing office. The numbers provided lead to remote BH employees or offices and not anything on the property. - Mold: The building is old and offers 0 insulation so when its wet outside, it's wet inside. you can call a request about mold but they like the term "microbial" so that it makes it sound not as bad. Also, they re... read more
Business response:
It's disappointing to see you were not happy in our community. We strive to offer an environment our residents are comfortable in, and I am very sorry that we've missed the mark. Your feedback is important to us, and I would like to further address your comments to see what more I can do to make this right. Please reach out when you can. Thank you, Sidney - Property Manager - 804-672-0082
Mold, Lack of Maintenance, No Direct Line of Contact with Management Living at Perry Place/The Mill at Manchester Lofts is like living in an abandoned property. The management company has a minimal presence here and avoids all contact with residents. There is hardly ever any actual BH employees on-site for anything and they are incredibly hard to contact (no direct lines or email). My unit has had multiple issues, but mold has been the most concerning. The building holds a lot of moisture and after multiple contacts with mai... read more
Verified Renter My experience with management/maintenance is very good. They strive to treat their tenants like family.
Frequently asked questions about The Mill at Manchester Lofts
How is The Mill at Manchester Lofts rated?
The Mill at Manchester Lofts has a 3.2 star rating with 110 reviews.
When is The Mill at Manchester Lofts open?
The Mill at Manchester Lofts is closed now. It will open tomorrow at 11:00 a.m.
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