The Medical & Surgical Clinic of Irving P A

Crystal R. 

on Yellow Pages

9 years ago

The office and billing departments are very poorly managed. I have secondary insurance and was not told that the office would not file secondary insurance. As I began receiving bills in the mail, I would call the billing office and they would tell me that they would file with secondary and to disregard the bill. This continued for over a year and now they are telling me that they do not file with the secondary and I will have to file. They also told me they could no longer file with secondary because date of service was over... read more

Yvonne C. 

on Yellow Pages

10 years ago

My 6 year old grandbaby was seen on Wednesday with fever and coughing, was told it was a virus. No medicine was perscribed. Friday night going into Saturday about 2AM my grandchild started crying about an ear ache. I took her the next day (Saturday) to their after hours clinic. The nurse said wow shes not feeling better yet? I told her no she has an ear ache. The nurse perscribed her antibiotics in which their office forgot to call or order it through Walgreens. I Called the after hours nurse on call she was not able to see ... read more

mom212 

on Yellow Pages

11 years ago

Re-schedule for 10 minutes late driving around .. Recently I went there for the first time with my son for a pediatric apointment I had.Their building looked little confusing to me so I called them to know their exact location.Between that I got late for 10 minutes.When I reached the girl said I have to reschedule it.I was so surprised to hear that.She knew I was trying to reach her.It was really a unpleasant experience for me.I had to adjust so many things that day to keep the appointment.My hubby managed to get off to work... read more