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The Madison

3.4

About this business

Location details

7815 Calibre Crossing Dr, Charlotte, NC, 28227, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.4391 reviews
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jennifer s.'s profile image
jennifer s. 
3 months ago

Extremely Disappointed with Grand Peaks and The Madison (Charlotte, NC) I rarely leave reviews, but after months of unresolved issues and complete lack of communication, I feel compelled to share my experience. Since moving into The Madison, the service has been consistently poor. On move-in day, I was given keys that didn’t work and was told by the leasing agent, Esmerelda, to call maintenance myself—despite being a new resident unfamiliar with the property. It took a friend’s help to finally get into my apartment. That ... read more

Epicu R.'s profile image
Epicu R. 
7 months ago

NOT SAFE. I have lived here two years. I have had 3 packages stolen, property stolen off my porch, and my truck vandalized with anti-LGBTQ hate. They have ZERO SECURITY. There are no cameras, no guards, no alarms. The gate is broken standing open around 6 months out of the year. It is currently broken open on 2-24-2025 and has been since December. The staff WILL NOT RESPOND to calls or emails, and is very rarely in office during office hours. The past 3 times i have gone during office hours at different days and different t... read more

Misty K.'s profile image
Misty K. 
a year ago

Please avoid this apartment. The staff is constantly changing. I have been billed for damages and charges and nobody will explain to me my move out invoice. There is no manager available. They are asking residents and ex residents to reach out to peakcares. They are not helpful. They put your bill into collections and do not email you or send it to your new address. They neglected to repair our apartment for years and now are charging for everything that I was told I would not be charged for. Mold, cochroach infestation, lea... read more

Marsha O.'s profile image
Marsha O. 
2 years ago

If you like to live with ROACHES this is the place to be. Exterminator came out several times n didn't help much. I put out sticky roach traps n they were full. I have pictures to prove this. I used sprays . I'm handicapped n carried Raid in my scooter basket at all times. They have no access for the handicapped. Couldn't use dod Park because of stairs. Couldn't even go get my packagesin package room. Had to take my ramp with me to get over door. Maintenance was good. My neighbors were very nice. But living with RO... read more

Sherri J.'s profile image
Sherri J. 
3 years ago

Another factor is that I have already filed a lawsuit against the property and it's workers who are in the theft ring of stealing their own renters vehicle in the middle of the we we hours of the morning I have to say that I'm impressed with the fact that you have no mention of parking tags or anything like that is in the lease for which you have to present to the judge in the criminal civil case of charges brought against the entire property  

sherri J.'s profile image
sherri J. 
3 years ago

If I can get away with a number such as minus ➖️ Zero for the sake of the way you are lying about the community and how you are definitely accommodate the people who are paying a High price for such a Low LIVING THE Water is contaminated and it smells rotten and the sewage system is so inhumane that the water doesn't flow to correctly flush the toilets with the same factor of the community of your own distinctive style of disruption with the fact that you don't even give your renters protection or proper lighting for th... read more

Micka R.'s profile image
Micka R. 
4 years ago

Very nice people in the office Carly was very nice and very helpful I love my apartment and appreciate everything she did to help make sure everything was taken care of if you looking for a nice place come see Carly she will make sure you are happy Thanks for everything 🤗🤗🤗 

Fernando R.'s profile image
Fernando R. 
4 years ago

agoNEW *****BEWARE, PLEASE READ BEFORE MOVING IN*******!!!!!! I have been living here for 12 months. Upon moving in, there was a strong old hotel smell in the unit I’m in. We figured it’s a old unit and didn’t see any concerns for mold or anything. Well a few months later, the smell got SO BAD, when you walk into building 16 APT 100 you can smell a STRONG wet musty type of smell; like as if there were a pile of 100 wet towels being laid out for weeks in the apt. The air ducts have been NEGLECTED before we moved in, and I hav... read more

Frequently asked questions about The Madison

How is The Madison rated?

The Madison has a 3.4 star rating with 391 reviews. 

When is The Madison open?

The Madison is open now. It will close at 6:00 p.m.  

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