The Luxe Experience -24hr Braid Salon

Jasmine Morgan 

on Google

a week ago

I would not recommend Luxe Experience based on my recent experience. Their phone number is never answered, and calls are not returned. At best, you may get a message back on Instagram, but there is no real follow-through. I had a confirmed appointment for 6:00 AM this morning. No one was there when I arrived, and no one responded to my calls. It wasn’t until 7:00 AM that I received a reply on Instagram, telling me they would “try” to squeeze me in—but that never happened. I am now sitting at another braiding shop trying to g... read more

Lisa Jackson 

on Google

a month ago

I took my 7 year old in to get goddess knotless and the experience was beautiful. We were offered snacks as we waited a few minutes. She got in the chair and before I can complete my Christmas shopping she was done. She loves her hair. Only one person medium knotless goddess and my daughter was done in about 4 hrs or less. Highly recommend. UPDATE: I don’t deny perfection but I booked again to only be told 20 mins before my appointment that they would have to cancel due to lack of braiders. Ok cool I was rescheduled still no... read more

Traniqua Williams 

on Google

a month ago

I booked invisible locs through their website on a Monday to be done on Saturday morning at 6:00 am. I received a text message on Thursday to confirm my appointment at 6:09 am which I did. Friday night at 9:41 PM I received a text message saying they no longer do that hair style… again my appointment is for 6:00 am the next morning and I have already brought the hair. They offer another hairstyle. I ask will the hair be provided and they tell me (even though they screwed up) they would provide it at a discount… I needed my h... read more

deja chisolm 

on Google

3 months ago

CIA is an excellent Braider with great conversation and customer service. I had to wait but it was worth it! 

Dre & kristie Stalling 

on Google

5 months ago

ZERO STARS !!!!! We scheduled an appt for today at 1:05 and paid a $50.00 deposit, drove all the way to a shop that was closed and no one answering the damn phone (phone off). We have a $50 pending charge in our bank account for a deposit on an appt that doesn’t exist, and the shop is closed. I would like a refund on the deposit and cannot get ahold of anyone. They also need to update their online schedule to reflect actual times they have someone IN THE SHOP available for an actual appt. Seems like a big ass scam to me. Tha... read more