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The Lofts & Upper Lofts at Canal Walk

2.8

About this business

Location details

10 S 20th St, Richmond, VA, 23223, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
2.8119 reviews
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Sean Dudek's profile image
Sean Dudek 
2 months ago

Didn't even offer me a water.... Some of the worse people in shock bottom. I would rather trump be my landlord.... Edit : after getting the response I did I am not surprised you have a 2.7 and falling. 

ROBERT STEWART's profile image
ROBERT STEWART 
2 months ago

I do not recommend these apt to anyone Make sure you read your lease In detail they are very crooked in their business practices. I would not recommend these apartments to anyone. It took them 6 months to for them to fix my daughter’s windows and fireplace. The hallways stink the entrances to the building always smells like urine. The apartments inside look nice but don’t let that fool you. The neighborhood is unsafe it’s not a good environment. I will be leaving constant reviews to warn good people not to lease from this ar... read more

Miller's profile image
Miller 
3 months ago

Posting this on my backup because my main will deadname me, but I lived here for two years and left once the rent got so high I couldn’t keep up anymore. After reading the reviews, it’s nice to know that my experience is the norm, not the exception, and that my experience wasn’t even the worst of it. That’s crazy! The Good: - The windows were beautiful, and the apartment was decent. Some restaurants and shopping in walking distance. Being next to the canal is nice. The Bad: - The Elevators. Holy cow I could go on about this ... read more

QUINN HARKER's profile image
QUINN HARKER 
5 months ago

Cannot wait to move out of this property. Multitudes of dogs barking throughout the entire day and night across the entire complex, dogs pooping in the hallways, dogs running off-leash through the hallways. Unsecured exterior doors letting homeless men in to sleep in the stairwells. Windows regularly smashed and cars broken into in the private parking lot. FATAL shootings on property. Only got 2 stars because the maintenance men are really good at fixing anything in a timely manner. 

Bryce's profile image
Bryce 
5 months ago

They love to delete bad reviews because I am constantly leaving bad reviews and then months later I check and they are deleted once again. Today I had quite a bit of linens to wash and because the included washer/dryer unit in the apartments can’t handle more that a couple of tshirts. i went to the laundry room in the gym where 2/3 of the washers were no longer in working order. I have had countless back and fourths with the leasing office over this issue and the most they ever do is replace the units (after six months of ex... read more

Frequently asked questions about The Lofts & Upper Lofts at Canal Walk

How is The Lofts & Upper Lofts at Canal Walk rated?

The Lofts & Upper Lofts at Canal Walk has a 2.8 star rating with 119 reviews. 

When is The Lofts & Upper Lofts at Canal Walk open?

The Lofts & Upper Lofts at Canal Walk is closed now. It will open tomorrow at 9:00 a.m. 

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