The Lofts & Upper Lofts at Canal Walk

Fox M 

on Google

2 days ago

I know people who love living here, but I’ve also heard multiple times that things declined when a new property manager took over. For me, the longer I stayed at the Upper Lofts, the perks were outweighed by negatives. Management’s handling of several maintenance needs was unacceptable. In my first two months, I submitted tickets for pest control and faulty smoke alarms. Every alarm in our unit would go off without a trigger at any hour, waking and terrifying me, my roommate, and my senior dog. They went off multiple times b... read more

Ashley H 

on Google

2 months ago

I lived in this community for about five or six years, and until this past year, I genuinely enjoyed living here and had very few complaints. Unfortunately, after the change in management, the quality of communication, organization, and overall experience has declined significantly. I never had a cockroach problem until this year and also dealt with mold caused by two separate leaks in my apartment. Both my car and my ex’s car were broken into despite the property advertising security cameras. There have also been issues wit... read more

Deshawn Saunders 

on Google

2 months ago

After the one month experience, I must say the apartment is very appealing but anything outside of the apartment doors deserves negative stars. Management, which is literally next door literally only come out to show someone a unit, other than that they are pretty useless when it comes the maintenance of the properties such as trash, amenities and safety etc. I should of known the red flags when they suggested to contact via email only and how long it took to get into a 1400 dollar apartment with no utilities, but I guess th... read more