The Lodge at Shavano Park

Be A 

on BBB

3 years ago

Just moved in a couple weeks ago....transferred from another property owned by the same company due to horrible and unavoidable circumstances. Was told I would get $300 off my first months' rent since I was transferring from another property owned by the same people, but when the first month's rent was due I was suddenly told I didn't qualify because I transferred before my old lease was completed (which is literally what a transfer is, and obviously the opposite of what I was told originally....). Now I'm in a huge financia... read more

Ern B 

on BBB

4 years ago

I simply copy and pasted this review, because its almost IDENTICAL, LMAO: "This place rips you off! Great location but horrible management company. The staff in the office were good. I never had an issue corresponding with them or getting maintenance done but the corporate management office and account resolution personal have no tact. There was no resolution from either office.""Then when I move out I'm getting charged to paint someone else's wear and tear! I lived there for 6 months and was always away for work so maybe 3 ... read more

Jeanette F. 

on BBB

8 years ago

Current management at the complex *****!!!! Company that managers this property Management Support is actually worse!!! Has never responded to my emails for the past couple of years we've lived here had issues!!! Maintenance comes in, never announces and has come in while Me and my husband have been home and in bed!!! Either didn't notice or cared!!!! Totally creepy and unprofessional. Beware of their hard sale for the movie theater that is totally awesome but you can only use it during business hours and the equipment is ol... read more