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The Lace Loft
- Bridal
- Kansas City, MO
About this business
Location details
1420 W 13th Terrace, Kansas City, MO, 64102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointed with this business. I made an appointment weeks ago for last Saturday at 11:30 to try on wedding dresses. I arrived early and the business was closed. The owner called and said she was running late and wouldn't be there until 11:45. I shopped around the West Bottoms and the owner never showed up. I texted and she didn't answer until 20 minutes later saying she was just leaving her event. My family traveled over an hour for this appointment and she didn't show up. That is NOT acceptable. She finally apologiz... read more
Showed up last weekend for my appointment at noon. We followed the signs to the third floor where all the lights were off. We knocked on one door for awhile until someone finally answered and told us they were with good juju and had never heard of the place. We knocked on the other door on that floor to no answer. I tried calling multiple times and we checked every floor. The lady upstairs at the piano store gave us a card and said they had moved out a few months prior which seemed odd because we had the right address (appar... read more
Business response:
Thank you so very much for your kind words. It was a great experience for me as well, and I'm so happy that you found the perfect dress! -Jenny
Loved my dress. It was a sample so the dress was heavily reduced. Matched my vintage style theme perfectly.
Business response:
Congratulations, Lyndsey!!!
Frequently asked questions about The Lace Loft
How is The Lace Loft rated?
The Lace Loft has a 3.6 star rating with 14 reviews.
When is The Lace Loft open?
The Lace Loft is open now. It will close at 6:00 p.m.
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