This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Kia Store
- Car Dealers
- Louisville, KY
About this business
Before you can buy a Kia, you need to find the right one for your needs and lifestyle. Luckily, you'll find a wide variety of models at our dealership. We have tons of new models and plenty of used and certified pre-owned sedans, coupes, trucks, and SUVs. When one or two catches your eye, schedule a test drive to get an up-close look at it. One of our friendly staff members will get you behind the wheel and let you take it on the road. They'll also go over all its features, and answer any questions that you may have. From ca... read more
Location details
5327 Preston Hwy, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
JANUARY 23, 2025 I took my vehicle (2014 KIA Optima) to KIA as the engine light and HEV (hybrid light) were on. JANUARY 29, 2025 I was told my vehicle was fixed. KIA did a software update for $200. I left the dealership and my vehicle completely shut down while I was driving. I had to have it towed back to KIA. FEBRUARY 4, 2025 (phone call recorded) The shop advises the vehicle battery is the issue (new battery $300 / battery management ecu $1,100). I confirmed the issue was the regular battery – not the hybrid battery. Rell... read more
I bought a *** Sorento in November of 2023 paid 20 k for it. The motor went out on in June 2024. I took it back to *** thinking they would help me fix it since i bought it there. It was the complete opposite. It took them 6 weeks to send in the information for my warranty. I had to rent a rental car for these six weeks at 400 a week. They would not help me with any of that. I had to call them every day i even went up there twice. I got a hold of the service manager he was no help. l got a hold of the general manager he was n... read more
My mom bought a brand new car and had a good experience. She took me to get a used car a couple days later. I ended up buying a used Acura. I did test drive it but never got the speed up above 45. On my way home, I got onto the expressway and was doing 60 when the car starts shaking really bad. I took it back up there the next day and they told me to bring it up July 2nd. So I did. The did an alignment and charged me 130 for it and should've already had it done or should've done it as a courtesy. I have kids and can't afford... read more
My wife and I purchased a Kia Optima in September 2019 and another vehicle the following year, a 2021 Sportage. We have been making payments on two different vehicles from the same dealership for over 4 years. Last month, I had an issue where I had engine failure. This of course is not new to Kia, as for the last 10 years there have been engine issues with the Optima. Obviously this is not something explained when you purchase a car. My car has been inspected by Kia and it was determined that the engine just failed, not thro... read more
I have a 2015 Kia optima that started making a knocking noise living in southern Indiana I called surrounding. Dealerships that were closer and he a corporation Nowhere around me could get me in until late October early November so I decided to search farther from my house and the Kia store on Preston highway in Louisville Kentucky can get me in on September 12 for a diagnostic appointment after reading online more and doing some research I discovered that my car is included on a Rod bearing issue that Optimus around that ye... read more
just nowNEW Had my car less than a month, only put 426 miles on it, hadnt even made my first car payment yet and the motor blew up on me while driving with 5 kids in the car, taking it the farthest we had driven it yet which was only 14 miles. They then took two weeks to even get me into a loaners vehicle and now here I am 3 car payments later picking it up and the battery is dead and needed to be charged before it could even be driven if the lot which they didn't see as a red flag and said it just sat too long. Got home the... read more
3 times and still no oil change! they say by appt saturday but no signs anywhere??? LAST CAR I EVER BUY FROM RICH...
my review on kia... the best
Frequently asked questions about The Kia Store
How is The Kia Store rated?
The Kia Store has a 4.2 star rating with 1,388 reviews.
When is The Kia Store open?
The Kia Store is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com