The Jewelry Exchange's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

The Jewelry Exchange

4.6

About this business

Location details

100 W Airport Fwy, Irving, TX, 75062, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6252 reviews
Select a rating
mitch700's profile image
mitch700 
15 years ago

Great Customer Service – I've made three different purchases at this location and each time i've gone the service has been great. Bill Redman was knowledgable and helpful. The prices are fair and there was no presure. there was a large selection and i will def. use this location agian. 

bmj21572's profile image
bmj21572 
15 years ago

Best Jewelry store in the Area!!! – I walked into the store after going to a dozen or so other stores. Robert directed me to his staff and found out what my budget was. They brought me all of the diamonds and settings that were within my budget. They gave me the best diamond I looked at during my whole shopping process for the perfect engagement ring! My fiance Loves the ring! They weren't pushy or anything. It was all about how I felt about the ring and what I wanted. They don't work off of commission so there is no hassle ... read more

steph08's profile image
steph08 
15 years ago

SUPER, OUTSTANDING EXPERIENCE WITH RON AND SHERVIN!!!! – My boyfriend and I decided to go to the jewelry exchange on a saturday at around 2 in the afternoon. . We walked in there just wanting to browze, compare prices, and well not really deciding to purchase anything. As we walked into the store there was an employee by the name of Ron. He was just oustanding from the begining of our experience til the end. He showed us all of the different options and variety of diamonds of rings that there was to choose from within every ... read more

OCcitizen's profile image
OCcitizen 
15 years ago

Dishonest and Untrustworthy – Beware! They sell poor-quality jewelry and do not stand behind their warranty. View this like buying jewelry on the street. Better to find a reputable local jeweler. 

kirkarnold's profile image
kirkarnold 
15 years ago

Their "Upgrade" policy is great!! – Their staff, Ashley in particular, was incredibly helpful! Modeling the earrings, suggesting settings, and not trying to sell too hard. I bought two pair of diamond earrings for my wife, of which she lost one...of each! They honored their upgrade policy and let me trade in each of the remaining earrings for 70% of their original value in order to get (yet) another pair of diamond earrings. I will always shop there just for this! 

cms23's profile image
cms23 
15 years ago

Very helpful – The people at the Jewelry Exchange have been great both times I've been there. First to purchase my wife's engagement ring and wedding band, then to buy her anniversary ring a month ago. They're all very polite and listened to what I was looking for not what they wanted to sell. Answered all of my questions and had the rings sized in a timely manner. 

JHALL949's profile image
JHALL949 
15 years ago

GREAT DEAL!!!!!!! – Great deal. I found a wonderful ring for my mother there. The sales people were helpful. The ring was so much cheaper then if I went somewhere else!!!!!!!!! My mother is very happy with the ring, and we have since been back several times. I love the value and I recommend it to everyone!!!! 

djhawkeye's profile image
djhawkeye 
16 years ago

Great Customer Service – I went to several jewelry stores to get help with an unusual request and no one would help. The folks at Jewelry Exchange were extremely friendly and more than happy to help me out. I would recommend them to anyone that expects a higher level of customer service over other jewelers. 

T franco's profile image
T franco 
16 years ago

Great Prices! – I decided to visit the jewelry exchange after seeing their commercials all the time. I had been looking for the perfect ring for a while, but my budget didn't seem to be enough anywhere i went. When i walked into the jewelry exchange i was greeted by a nice sales person who showed me exactly what i was looking for, with a much smaller price tag than all the other stores i'd been to. I absolutely love my ring and would recommend anyone looking for a great deal to check it out. 

Frequently asked questions about The Jewelry Exchange

How is The Jewelry Exchange rated?

The Jewelry Exchange has a 4.6 star rating with 252 reviews. 

When is The Jewelry Exchange open?

The Jewelry Exchange is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com