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The Jay, Autograph Collection

4.4

About this business

Experience San Francisco like never before at The Jay, Autograph Collection. 

Location details

433 Clay St, San Francisco, CA, 94111, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.4302 reviews
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Kayne Joe's profile image
Kayne Joe 
on Google
a week ago

This hotel was a huge disappointment from start to finish. The staff were rude, unhelpful, and acted like every question or request was a burden. Checking in felt like I was interrupting their day rather than being welcomed as a paying guest. The attitude from the employees was unprofessional and disrespectful, with zero effort made to provide basic hospitality. For a place that charges premium prices, the service was shockingly bad. No courtesy, no care, and no sense of responsibility to make the stay comfortable. It honest... read more

Julie Cuy's profile image
Julie Cuy 
on Google
a week ago

Beautifully designed hotel. The woodwork throughout is really unique. The staff is extremely friendly, and the location is so convenient. We had a gorgeous bay view. 

Megan Hinshaw's profile image
Megan Hinshaw 
on Google
2 weeks ago

We have had the pleasure of staying at the Jay three times this year, one of which was our wedding weekend. We got ready in the beautiful suites, held our private vows on the third floor terrace, and did our bridal party portraits on the second floor. Everyone raved about the ambiance, decor, and service throughout the stay. This past weekend we returned for a small staycation and received such exceptional kindness and a very generous upgrade offer. We highly recommend the Jay for any occasion, small or large. We can’t wait ... read more

A S's profile image
A S 
on Google
2 weeks ago

The Jay Autograph Hotel has a funky design, reminiscent of the 1970s. It is situated in the Financial District. Conveniently located next to many restaurants, shops, and attractions, it was a prime area to stay during our two nights in San Francisco! Although the hotel was renovated two years prior, it could use a refresh (especially the removal of the worn out carpet). Cleaning could have been a little better. Nonetheless, we had an enjoyable time in San Francisco thanks to the convenient location of the Jay. Additionally, ... read more

Hector Arias's profile image
Hector Arias 
on Google
2 weeks ago

The accommodations provided a spectacular experience, offering an incredible view of the bay. Furthermore, the service was exceptional, and the location proved to be ideally situated for convenient access to all amenities. 

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Frequently asked questions about The Jay, Autograph Collection

How is The Jay, Autograph Collection rated?

The Jay, Autograph Collection has a 4.4 star rating with 302 reviews. 

When is The Jay, Autograph Collection open?

The Jay, Autograph Collection is open now. It will close tomorrow at 12:00 a.m.  

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