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The Hot Tub Store

4.8

About this business

We have been in business over 20 years and serve all of WNC. We maintain a repair parts inventory as well as factory trained technicians. We have the largest showroom, selection and fairest pricing in all of WNC. 

Location details

1478 Dellwood Rd, Waynesville, NC, 28786, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8186 reviews
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Jamie M Brinson's profile image
Jamie M Brinson 
recommend  Recommended
4 years ago

We just got our brand new hot tub from The Hot Tub Store. Travis is so helpful and easy to work with. He is very honest and upfront about what is worth the upcharge or isnt. I feel like he helped us pick out what was just right for us without his primary focus being the bottom dollar. They are very reasonable and have a great selection of colors and styles to choose from. The deliver and setup and make sure that you are all set to go. He even recommended a great electrician that helped us get prepared. We will definitely tak... read more

Julia Hartley Goble's profile image
Julia Hartley Goble 
recommend  Recommended
4 years ago

Amazing service! I emailed them due to closing early for Covid19. Not only did I get a reply, but they delivered what I needed to my door!! If you aren't doing business with them currently, you need to! They have ALWAYS taken care of us. Thank you Hot Tub Store! 

Jonni Medford's profile image
Jonni Medford 
recommend  Recommended
5 years ago

Very friendly, knowledgeable and has beautiful tubs and fun furniture! 

Keith Parks's profile image
Keith Parks 
recommend  Recommended
5 years ago

Great customer service and very friendly. Great deals. 

Atcha Turner's profile image
Atcha Turner 
recommend  Recommended
5 years ago

The folks in the store were so kind and helpful and the guys who came to set up our new tub were amazing! I am recommending them to all of my friends. 

Steve Woods's profile image
Steve Woods 
recommend  Recommended
5 years ago

These guys are great!!! Customer service at its best. 

Christian Chase's profile image
Christian Chase 
recommend  Recommended
5 years ago

Went into the store knowing absolutely nothing about hot tubs. There wasnt anything I could ask that they didnt know the answer to. very helpful in helping us figure out what would be the best fit for our price range and what we were looking for. Couldnt ask for a better experience didnt try to upsell us on things we didnt need and never felt on bit of pressure. Great group of people full of knowledge and kindness! 

Steven Jones's profile image
Steven Jones 
recommend  Recommended
5 years ago

We bought our hot tub from these folks and recently had them out for a minor repair. They were great, the technician, Greg, couldn’t have been better. He was pleasant, knowledgeable and took us through the process in an efficient way. Kelly in the office was also great and helpful.👍👍👍 

Michael Yeaton's profile image
Michael Yeaton 
5 years ago

Once again the guys talked me through how to fix/maintain my tub! Fantastic people!! Buy local folks....its an investment in our community. 

Frequently asked questions about The Hot Tub Store

How is The Hot Tub Store rated?

The Hot Tub Store has a 4.8 star rating with 186 reviews. 

When is The Hot Tub Store open?

The Hot Tub Store is closed now. It will open on Monday at 9:00 a.m. 

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