The Home Depot

Rolanda Brown 

on Facebook

4 years ago

Three times we have tried to contact them about missing cabinets. Of course we recorded it, of course we have phone records. Yet the manager had never heard of the incident. My mother is 75 and the hours we have spent on the phone. I can not imagine if she would have had to do it. We figured they were going through Covid and maybe hit hard. So today we were in the phone for an hour and a half thinking we were getting it taken care of. Next thing we know is the phone goes to a survey for Home Depot.....we call back and they s... read more

Genesis Curry 

on Facebook

4 years ago

Went to Home Depot for a few items. When it was time to pay they wanted to charge and extra 80 cents on top of the total price because of a “coin shortage.” The cashier actual said we have been rounding up because of the coin shortage. When I asked for a manger, I was told either pay the extra 80 cents, although that was not my actual total, or they would refuse service. Just crap! There is no coin shortage! They are going to make so much money charging extra. 

Dianna Jenkins 

on Facebook

4 years ago

Mom and I have been several times. Bought a storage cabinet at the store for delivery next day. The cabinet (only 1 in stock) was sold to someone else before we were out if the store. How their system can do that is beyond me. This was on the 19th. Delivery for ours was supposed to be the next Monday...we are still waiting. Today is Monday 6/29. We have not heard from Brian the Day Manager either to find out when they are back in stock. I am beyond pissed off. Guess we will go to Lowe's from now on. 

Greg Duncan 

on Facebook

4 years ago

Because customer service basically does not exist unless you go to the front desk and drag somebody back to a department to find out where you can find an item or if and item that seems to be out of stock on the shelf is available somewhere else in the store. Just got done at the Helena store and I think I'll go home and cut up my home depot card. 

Christina Vickery Clark 

on Facebook

5 years ago

Always leave with more than I needed. :) 

Randy Clark 

on Facebook

5 years ago

I've always found everything I need here and plenty of things that want me to spend money on, I guess that's a guy thing. Tempe is a great employee that assisted my wife and I. 

Beckie Squires 

on Facebook

5 years ago

I will never spend another dime at a Home Depot as long as they support tRump. 

Barbara Shabot Schultz 

on Facebook

6 years ago

Waiting patiently for a delivery of a refrigerator...twice we are on the schedule and twice no call no show. Then they we call and get a new date over 3 weeks from the original delivery date ... OMG. How is this even okay. Very poor customer service !!! 

Amanda Fassett Micu 

on Facebook

6 years ago

I was in last night to get some stain for a friend. i was at the self check out and it wasnt scanning my items and was really slow. A blonde lady with glasses (who has been very helpful with my husband and I in the past) quickly came over to help. Not only was she very friendly, but she overheard me say I need caffeine to help with my headache so she went to find me a soda. I know she has worked there for quite some time but I never got her name. She has always been amazing! To the little blonde thing with glasses....thank y... read more