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The Home Depot

4.2

About this business

Specialties The Massena Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Massena, NY residents. Let us help with your project today! 

Location details

41 Stephenville Street, Massena, NY, 13662, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu6:00 a.m. to 8:00 p.m.
FriClosed
SatClosed
Sun8:00 a.m. to 8:00 p.m.
4.2570 reviews
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Kim Reome's profile image
Kim Reome 
7 years ago

I have had nothing but problems with home depot. No one has the right answers, always getting told different things. We have waited 3 weeks for special ordered cupboards to find out our cupboards came in but one is damaged so we have to wait yet again. We were told our flooring would be in within 5-7 days which was a lie. We also told the person that set up our delivery for our stove that it had to be delivered before 10 am because we had to work, we never got a call until about 11:15 and then wasn't delivered until almost n... read more

Karissa Castanier's profile image
Karissa Castanier 
7 years ago

Virginia and her team are awesome! Corey and chris were a lot of help and got us the best deal for our new windows!! 

John Snyder's profile image
John Snyder 
8 years ago

Not much to say really, but it's one of my favorite stores and it's like any other place you just gotta shop around for deals 

Alycia Dodson's profile image
Alycia Dodson 
8 years ago
Kerry Cook Reome's profile image
Kerry Cook Reome 
8 years ago
Chris Wilmot's profile image
Chris Wilmot 
8 years ago
Lindsay Paul's profile image
Lindsay Paul 
8 years ago

Horrible customer service! It took forever to get help to place our order for flooring. When we went to pick it up the customer service desk couldn't find where they had put it. Very unorganized. The sales associates seem clueless. Next time we will stick with Lowes! 

Jason Jones's profile image
Jason Jones 
9 years ago

Was lied to about a fridge being new, completely unsatisfied with the customer service and will NEVER step foot in another Home Depot again! Don't waste your time, go to Lowe's!! 

Shawn Lauzon's profile image
Shawn Lauzon 
9 years ago

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.2 star rating with 570 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open tomorrow at 6:00 a.m. 

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