The Home Depot

Tammy H. 

on Insider Pages

16 years ago

Customer service needs to beware Frustrating microwave purchase-- bad communication (although I think salesperson was trying to help he didn't communicate well); asst manager never showed up ( when I talked to her later very bad attitude of too bad); several days later talked to store manager Shaun who was sensible and worked to try and satisfy our issue; was really Kyle from R&B installation who turned out to be most helpful and we ended up totally satisfied thanks to him. Store need to remember competition just down the st... read more

Bruce M. 

on Insider Pages

17 years ago

Ed You have a great employee named Ed working there, On 2 seperate occassions the week after the hurricane, Ed went out of his way to help me out when other emplyees would not. 

Andrea B. 

on Insider Pages

21 years ago

Got Customer Service? I find the prices reasonable at this local Home Depot and the sales floor representatives know the merchandise and are very friendly. The cashiers on another hand are not professional and they don't seem to know the product. I mean if you have to ask me what size something is so you can price it ... we both have a problem. I also don't like the fact that two of them were too busy talking to each other to cash out customers efficiently.