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The Home Depot

4.1

About this business

The Germantown Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Germantown, MD residents. Let us help with your project today! 

Location details

21010 Frederick Rd, Germantown, MD, 20876, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu6:00 a.m. to 8:00 p.m.
FriClosed
SatClosed
Sun8:00 a.m. to 8:00 p.m.
4.11,938 reviews
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Nelson Pilligua's profile image
Nelson Pilligua 
recommend  Recommended
4 years ago

Have someone in the paint store that knows about paint! Knowledge! Reminds me when I used to work at Giant Food trying to put a bagger to be a cashier! 

Lissie Grace's profile image
Lissie Grace 
4 years ago
Lissie Grace's profile image
Lissie Grace 
4 years ago

My mother is an Asian American and experienced racism at this store today. I am writing this because she is probably not the only person who has experienced this there, and it needs to stop. My mother went to the store to buy flowers and waited in line for 45 minutes to purchase them (like everyone else). After purchasing them, she walked through the windy parking lot to her car. However, when she got to the car she realized that 1 of the plants had blown away. She looked around the parking lot and couldn't find the plant, s... read more

Elgin Smith's profile image
Elgin Smith 
4 years ago

please stop making contractors who can show a license wait in the long lines. we need priority 

Bettyann Marrone's profile image
Bettyann Marrone 
4 years ago

Helpful staff, good prices, always have what I need 

Matthew Kanne's profile image
Matthew Kanne 
4 years ago

Well it's the weekend of 03/26/2017 and the return line is so long. You would think that Home Depot would have more than one person working returns. Very frustrating! 

Anil Bhatia's profile image
Anil Bhatia 
4 years ago

Germantown employee/managers (Chris, David) and customer service issue. We took our matter with Home Depot customer service about Ticket No. 17666902. I called the customer service number and left a voicemail to talk to me and instead of my wife. Instead of calling me, they are still calling my wife and try to harass her. I wish anyone from management reading this would take it up. 

Roger Thor Roop's profile image
Roger Thor Roop 
4 years ago

Total trash heap of a store. Compared with the Home Depot in Frederick or Westminster the Germantown store is terrible. The store is always in a state of disarray. Lumber department has some of the poorest grade of timber I've ever seen. Half of which is unlabeled and in the wrong bins. Garden department is a mess as well, with birds are all over the place because someone got the bright idea of storing birdseed outside. With all of the stock rearranging the floor the staff have no idea where anything is. In the 21st. Century... read more

Kimberlyn Faulkner's profile image
Kimberlyn Faulkner 
4 years ago

You messed up my very simple order today. I went online this morning for a simple Americana charcoal grill for in store pick-up. Despite receiving the text and email that my order was ready for pick, when I arrived to the store, I had to wait. My order wasn’t ready. The customer service lady had to send some runner guy to the back to get it. It took him all of 20-30mins. Having to wait so long defeated the purpose of me ordering online for pick-up. I continue on with my errands then get home to unload the grill. After i get ... read more

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.1 star rating with 1,938 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open on Sunday at 8:00 a.m. 

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