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The Home Depot
- Home Improvements
- Richmond, VA
About this business
The Intown (Richmond) Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Richmond, VA residents. Let us help with your project today!!
Location details
6501 W Broad St, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
This is one of the few Home Depots with tool rentals near me. Unfortunately it is always a horrible experience with very slow waits or a bad attitude by the staff. Sometimes both. Will drive further next time to avoid this location.
Ordered windows in May and still missing one window. I have been in this store three times and each time Manager makes a promise, takes my number and never hear anything. I have been charged full amount but no product. They used some third party that delivers and the delivery person left windows leaning on my garage door, damaging the door that needed to be replaced. Filed a claim, but nothing on that either. Very frustrating!
Ladonna's idea of customer service is hamging up on you 3 times before you even get to ask yr question
this place is WORSE THAN LOWES!! asked for where the trailer hitchs are and 3 idiots didn't know and one didn't know what it was!! Than the rental department is stupid lazy!! they talk down to you lie and belittle you. not only will I never go to this store, not will everyone I work with and my employer
The worst experience ever...HORRIBLE customer service. Bought $400 worth of lumber, and asked twice to have someone help me load it. NO ONE EVER HELPED. I then had a conversation with the lumber manager, shared my horrible experience, and he seem to be completely confused on their process to help customers.
My husband went to this location and was given an issue with getting his military discount. We have never had an issue with home depot before but apparently his Virginia State issued Veteran's card wasn't on the cashier's approved list. So because my husband hasn't gotten his Veterans Affairs ID means he is not a veteran even though our state feels his service was enough. This really gets me upset because my husband was in the Navy for over 12years and was away from his family serving our country but because his ID wasnt up ... read more
I truly work with some great people there although I work for another company from the store manager on down . It has been. My favorite job ever you got all walks of life working there and alot of characters that make me laugh all day there is no other place I would rather work .I love this store and ppl in it ..
First time doing kids workshop. It was a good time and well put together.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 4.1 star rating with 1,669 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open at 6:00 a.m.
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