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The Home Depot
- Home Improvements
- Gurnee, IL
About this business
The Gurnee Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Gurnee, IL residents. Let us help with your project today!!
Location details
6625 Grand Ave, Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
On Monday, Oct. 5th, I ordered a dolly/ hand cart and 3 wardrobe boxes for pick-up from the Gurnee Home Depot. Upon pick-up, I was told that my dolly would be here Wednesday or Thursday, and to call the store on Friday if Gurnee had not called. I did get my boxes. I called Friday, and was told the dolly *might* come Monday. I asked if they checked other stores. She did know. I said I wanted to cancel the dolly. I was told that I could not, and that there were no managers at Home Depot. The woman was saying the correct, polit... read more
This is now the third time I have placed an online order, received confirmation, then TWO hours later as I'm en route to pick up received word I'd be refunded as said item is NOT in stock. Associate hung up after stating she would refund me, so I couldn't even cancel the rest of the order. Thus, more time wasted only to find their customer service is worthless. I only ordered the rest as accessories to the "Not In Stock" shelving unit, so if you are looking for a hassle free place to order online-- HIGHLY RECOMMEND LOOKING A... read more
SAY NO, HOME DEPOT!!!DO NOT BUY APPLIANCES FROM HOME DEPOT!!! Here’s our story... 6/1/20- Purchased a new washer and dryer from the Home Depot. Really nice ones. Paid in full and made delivery arrangements for 6/6/20. 6/6/20- Delivery Day. Dryer showed up SEVERELY DAMAGED. Control panel caved in and multiple golf ball sized dents. Did the following:... Continue Reading
Worst service ever in the counters-top for my kitchen , Don’t use Homedepot to do any projects in your house, this guys made a mess in my garage covering averting with dust including my brand new truck and damaged the ceramic code on the truck paint. PLEASED DON’T USE THIS HOMEDEPOT FOR YOUR HOME PROJECTS
I ordered a door in June 2018 from them and it has not gotten put in as of 18 DEC 2018!
Just tried to get someone to cut plywood for us , and the employee working in millwork flat out refused to help us because “he only worked in millwork, not lumber “. Tried to get someone else to help, no luck , so we left and went to Menards instead. Attempted to speak to a manager but they were “busy “. This was our go to Home Depot but I am sure we will NOT return.
Veteran Discount of 10 percent!
Wish there was a zero ... Awful service after spending thousands of dollars
Please clean up your paint department. Not only are you understaffed in general, but some of your employees aren't very helpful. I had an argument with Helen because she mixed the wrong size of paint for me and had to return to your store four times to get the right finish for a project after I told your employees what I was looking for. I wound up figuring out the problem but one of your employees said that he gave me the finish I asked for previously, which would have been impossible because I didn't know enough to specify... read more
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 4.1 star rating with 1,029 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open tomorrow at 6:00 a.m.
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