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The Home Depot
- Home Improvements
- South Riding, VA
About this business
Specialties The S. Riding Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Chantilly, VA residents. Let us help with your project today!
Location details
25000 Riding Plaza, South Riding, VA, 20152, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I purchased an oven 4 weeks ago and requested delivery and installation (which we paid extra for) to be on the same day. Once we rec’d the delivery confirmation email, I called the store to confirm installation would happen on the same day and was again assured that was the case. A week later, I have a gas range setting in the middle of my kitchen and have been told it will be “up to” 72 hrs before someone can even schedule (not do, just schedule) an installation. Who knows how long after that it will take to get it in? The ... read more
terrible costumer service especially the appliances manager
Sad day today as I said goodbye to my favorite pair of sunglasses, my Ray Ban Aviators! I took Hudson to the potty and as we were cleaning up I bent over the toilet and the automatic flush engages at the same time my sunglasses fell of my favorite holding place, my collar. I have never seen such a powerful toilet in my life. R.I.P 2005-2019.
Hard to fund help and when you find someone they just use the app. Which I could have done myself.
Awful, non existent service. Stood around for 20-25 min waiting in and around garden area for an employee so I could get a box of fire logs. I tried to seek out Three different employees but they couldn’t help. No one came to get the box of logs down from a high shelf. Ridiculous wait and zero customer service. No comment or apology when I told them I wasn’t being helped. How do you stay in business like this on Monday night?
I enjoy shopping here. I’ve purchased items that didn’t work as hoped and immediately returned them with no issue. Staff are friendly and helpful.
I do not understand the constant chaos in the Paint Dept & Service Desk: I have dealt with 3 people including Christine who is always helpful but there is a process break. Sometimes they allow me to order paint over phone so my painter can pick up w/in 30 minutes and the same exact people who say I can do it, on another day say no. Once I convince them to take order, they transfer me to service desk and it's almost as if those people do not know how to do a phone transaction. AND, for 2 months now, the phone at the paint des... read more
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 4.1 star rating with 1,136 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open tomorrow at 8:00 a.m.
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