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The Hermitage Apartments
- Real Estate
- Jackson, TN
About this business
Location details
189 Old Hickory Blvd # D1, Jackson, TN, 38305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Verified Renter I absolutely love everyone in the office . The new management is amazing and caring to all your needs . Maintenance supervisor is amazing at getting things done
Verified Renter I like how fast maintenance is whenever I have a problem in my apartment. I love how quiet it is. I haven't had a problem with neighbors at all.
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are glad to hear that you are satisfied with the responsiveness of our maintenance team, the peacefulness of the complex, and the lack of issues with neighbors.
Verified Renter Everything is going okay. Excellent neighbors and nice distance from everything. The overall experience has been decent. Repairs and maintenance take a very long time to get done or even acknowledging to let us know a timeframe.
Business response:
Thank you for taking the time to leave a review. We truly apologize for any delays or lack of communication you have experienced with repairs and maintenance. We appreciate your feedback and will strive to improve in these areas.
Verified Renter I havent had issues here like some of my coworkers who live at other complexes, they actually work to fix things and listen to your problems
Business response:
Thank you for sharing your positive experience at our apartment complex. We are glad to hear that we have been able to address your concerns and provide you with a satisfactory living environment. We appreciate your feedback and thank you for choosing to live with us.
Verified Renter no current issues , just a little slow on repairs. otherwise, everything else is fine and easy to work with and/or handle. no further complaints.
Business response:
We appreciate your feedback regarding the speed of repairs and apologize for any inconvenience this may have caused. Thank you for taking the time to share your experience and for your overall positive comments.
Verified Renter I've been living here for 4 years. Good experience. My only complain is the maintenance service is slow. They take long time to fix things..
Business response:
Thank you for taking the time to leave a review of our apartment complex. We appreciate your feedback and apologize for any inconvenience caused by our maintenance service.
Verified Renter Everything went smoothly thanks to Ms.Cordetta! We moved in seamlessly and anytime an issue has come up, it is taken care of instantly. This apartment was worth it!
Business response:
Thank you so much for taking the time to leave a review! We're thrilled to hear that Ms. Cordetta was able to ensure a smooth moving process and promptly address any issues that arose. We truly value your feedback and appreciate your kind words.
Verified Renter I have been at the Hermitage for almost 3 years now. It is a nice and quiet place with little problems. However, some problems are ongoing and looked over. The staff are great but sometimes hard to reach. Maintenance is fair, especially since it has been hard to get someone that will stay and do the work. Since I have lived here the pool has also been a problem since it has been late to open and early to close the last two years. Our rent has went up since I have been here too but nothing has changed to make ... read more
Business response:
Hello, Thank you for taking the time to let us know how the staff have been doing! We appreciate your feedback and will look into the concerns you have brought to our attention.
Verified Renter It's alright, but it could definitely be better. They don't fix things as much as they should. I've had issues I've been dealing with for months that haven't been fixed but everything else is okay.
Business response:
Thank you for taking the time to complete an online review. We would love chat about the items that may not have been addressed in your home. Feel free to call the office and speak with the Property Manager so that we can address any maintenance issues that you may still be experiencing.
Frequently asked questions about The Hermitage Apartments
How is The Hermitage Apartments rated?
The Hermitage Apartments has a 4.4 star rating with 427 reviews.
When is The Hermitage Apartments open?
The Hermitage Apartments is open now. It will close at 5:00 p.m.
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