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The Frederick Motor Co Service

4.8

About this business

Location details

One Waverley Dr, Frederick, MD, 21702, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.8719 reviews
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Andres Hoyos's profile image
Andres Hoyos 
2 weeks ago

The team here at Frederick Ford is top rated. From sales to service. The hands on service manager Chris Deckert ensured my beloved f150 is here for the future. The team led by Jason service advisor and mechanics took care of a complex issue. How many managers get dirty! There is no wonder why they are ao busy. Kind of like Chic Fila but worth the little wait. Although they got me in due to my issues and wow its new again. World class service for a local Frederick family man. price is reasonable. The qualtiy is what I how fou... read more

Justin's profile image
Justin 
2 months ago

I had a disappointing experience with the service department at Frederick Motor Co. Despite scheduling a 10 AM appointment for a recall repair, my vehicle didn’t enter the service bay until I inquired at 3 PM. I recommend checking your vehicle’s location on the FordPass app to ensure it’s being worked on. I had to rent a vehicle from Enterprise at my own expense, expecting same-day completion as promised, but the lack of communication and delays were frustrating. Even the next day, I received no updates from my service advis... read more

Ab4650's profile image
Ab4650 
8 months ago
Aliyah's profile image
Aliyah 
8 months ago
Jason Branthover's profile image
Jason Branthover 
10 months ago

Mark Lawson was a great sales person. But I needed information about my warranty, because I bought a Chevy from a Ford dealer, in a timely manner. I called several times, left multiple messages and it to them almost a week to get back to me. Days after my claim was denied. I wouldn’t recommend them to a friend. 

Frequently asked questions about The Frederick Motor Co Service

How is The Frederick Motor Co Service rated?

The Frederick Motor Co Service has a 4.8 star rating with 719 reviews. 

When is The Frederick Motor Co Service open?

The Frederick Motor Co Service is closed now. It will open tomorrow at 7:30 a.m. 

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