This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
The Flats at Riverwoods
- Real Estate
- Provo, UT
About this business
Location details
77 W 4800 N, Provo, UT, 84604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I genuinely love the location more than anything when it comes to the complex. Right next to Provo canyon and 10-15 minutes away from two universities. The management team was able to answer every question I asked very rapidly which I very much appreciate. The housing its self is nice the pool and underground parking are also a nice add on! I’m sure I will make great use of the awesome clubhouse feature! I’ve quite enjoyed my experience here so far!
My experience living here has been very disappointing. The management is extremely difficult to work with and communication is consistently poor. Policies are often inconsistent — what’s written in the lease or paperwork rarely matches what management later enforces. They frequently add unexpected charges, often around $50, and make a point to tell you how “lucky” you are that it isn’t more. If you plan to renew your lease, be prepared for your rent to increase by several hundred dollars. Overall, the lack of transparency an... read more
Hello, good day, We had to wait 4 days first (Delay to get our place ready) then 2 more days to move into our place. There were some issues that needed to be resolved. The team at Flats @ Riverwood took care of all the issues very fast. Now one week in, all the items have been resolved. There were a lot of items to address so no small feat. Desi and Jaime in particular got right to it, we were very impressed with the quick action and efficiency in which the issues were resolved. We were impressed with the care about our need... read more
The Flats at Riverwoods have beautiful apartments at a fantastic location. However, these benefits are mitigated by unqualified and inexperienced management. They will constantly make fine threats to residents via mass emails but not follow the own requests (picking up dog poop). They will take days to respond to maintenance requests. If the system used to get into the doors goes down, they won’t even apologize. They’ll just send a reminder that everyone should also have a physical fob and not rely on the app, which they use... read more
Frequently asked questions about The Flats at Riverwoods
How is The Flats at Riverwoods rated?
The Flats at Riverwoods has a 4.3 star rating with 146 reviews.
When is The Flats at Riverwoods open?
The Flats at Riverwoods is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com