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The Factory Store
- Home Services
- Trenton, ON
About this business
We are the Canadian flagship store for Husqvarna Canada.
Location details
35 Gotha St, Trenton, ON, K8V 6C9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
This is the first time I’ve ever been compelled to write a negative review. I brought in a tool that broke under warranty, and they kept it for months with no intention of fixing, replacing or refunding it. Not to mention, the staff were extremely rude and dismissive. They showed no interest in resolving the issue and treated me with outright condescension. I won’t be returning and I strongly suggest anyone reading this review to take your business elsewhere.
Sales Manager Dan was awesome to work with on the purchase of my Gravley Zero-turn Mower. He even waved my delivery fee
I called this store to get a part for my snowblower spoke with dan Bewsky, was a total waste of time. Argued with me about part I needed then orders telling me it is the correct part wait 3 weeks on back order. pay for shipping and it is wrong part then will not answer my call even Stan will not return calls but has time to email stupid responses, In Dans email he states "Understand that I've Paid shipping to return and have lost money on this sale at this point" ... "I've also placed this part in my inventory with high doub... read more
Very helpful and large selection
Frequently asked questions about The Factory Store
How is The Factory Store rated?
The Factory Store has a 4.3 star rating with 44 reviews.
When is The Factory Store open?
The Factory Store is open now. It will close at 5:00 p.m.
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