The team at TEC took great care of my roof replacement from start to finish and that is largely due to my project manager, Mike Farnish. I understand there is an entire TEC team supporting the project manager behind the scenes but interaction/integration with the customer is by far the most critical aspect of a large job like a roof replacement. I had several roofers out to look at my house before deciding on TEC and Mike was the only one that gave me the confidence I needed to proceed; he took time to explain everything to ... read more
Business response:
Hello Joe, thank you for taking the time to leave Mike and TEC such a great review on Facebook AND Google! It's so nice to hear about your great experience with TEC. Have a great day!
We had a great experience working with JT King from TEC. He was very responsive to all of my texts. He had experience with my insurance company and sent a rep when the adjuster inspected my roof. JT sat down with us and reviewed in detail how they would replace my roof and the materials they would use. I've done a little bit of roofing myself so I understand the process and I was pleased with all of his answers. He left shingle samples for us and gave us addresses of houses that had the colors were were interested in. JT kep... read more
Business response:
Hello Jeff! Thanks for this great review for JT and TEC! We're so pleased you appreciated our tarping. Nothings worse than a damaged shrub, so we take all the necessary precautions to avoid just that. Take care!
The Exterior Company TEC are so professional and accommodating! I can’t say enough! We worked with Mike Farnish! Just look what a transformation! If you are in need of a new roof or repair, they are spot on!
Make sure you say I referred you! Thank you TEC!
Business response:
Hello Sandra, your house looks gorgeous! Thank you for sharing your pictures, we love a good Before and After shot!
perfect. glad we chose TEC
Business response:
Thanks Tammy for taking time to leave us a note!
TEC came out to check our roof after a wind and hail storm. Shane VanHovel was our guy. He inspected the roof and informed us to call our insurance company and let him know when the adjuster was coming. The day the adjuster came by, so did Shane. He was like dealing with a friend. We had questions, he answered them. We weren't sure what the next step was, he guided us. when the work was being done he would pop by frequently to make sure it was up to TEC's standards. Great job on roof. Great experience dealing with Shane.
Business response:
Hello Louis! Thank you for your kind words regarding Shane and TEC. We work to ensure that our customers are treated as we would want to be treated. It means a lot that you noticed just that! Have a great day!
This is the best company to work with, Melvin and the team really take care for you and go above and beyond making sure you are taken care of! We lost some siding off the house during a wind storm, and they came out and secured the rest of the siding and covered the section of the house even before we had decided to work with them! They are kind, considerate and professional! Can't recommend them enough!
Business response:
Hello Chris and thank you for the kind words about Melvin and TEC! Here at TEC we make daily strides to treat our customers as we would like/expect to be treated. Thank you for noticing and thank you for taking the time to leave us a note!
I had a great experience using TEC. The project manager, Ryan Reighard, was very responsive and professional. I had never dealt with homeowners insurance claims or replacing a roof before. Ryan made the whole process very easy and took care of everything for me. As far as the roof installation, these guys showed up early, and in a single day replaced a roof on my house, two car garage, barn, and even my woodshed. I had the pleasure of being home while this took place and to watch these guys work was beyond impressive. They l... read more
Business response:
Dan, thank you for this glowing review for Ryan and TEC! We strive to make this an easy going process for the homeowner, we're glad to hear that you experienced just that. Thank you for taking the time to leave us a review!
Our home was damaged last year and TEC took care of all the details, dealing with our insurance and updating the adjuster. Due to the Pandemic we had to reschedule the job and once we were ready TEC took every precaution to make sure our family and workers were safe. Our TEC foreman JT was always in communication with us and kept the job going without a glitch. I would highly recommend TEC for your roofing needs. Great communications, great staff, great work.
Business response:
Hugo, we're so happy to hear you were happy with JT and TEC for your exterior work. Thank you kindly for leaving us a review.!
Buyer beware Do not hire this company caused damage to my property and refuses to resolve the problem. Has gone on for months. They hire inadequate subcontractors to do their work and then make you try to deal with them to collect damages. Don’t pay them in full.
Business response:
Hello Robert,
We apologize that you felt it necessary to reach out to the BBB with this issue. Our team has been putting a lot of time and effort into finding a solution that we feel is appropriate. Your driveway was lightly scratched by the dumpster we used to collect the old shingles off of your roof. We had a specialist come out and look at the damages, apologized for the issue, and assessed the best way to remedy this would be to reseal your driveway, which we did offer. The resealing of your driveway would fix more tha... read more
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