This profile has been claimed by the business owner or representative.
The Exterior Company
- Roofing
- Lancaster, PA
About this business
The Exterior Company is a full-service roofing contractor based out of Lancaster, PA. We provide repairs, replacements and new installations for all residential roofs, as well as a number of other renovation and restoration services throughout the exterior of your home.
Location details
1200 Corporate Boulevard 20A, Ste a, Lancaster, PA, 17601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedWe had hail damage and TEC replaced our roof. JT King advised how to get in contact with my insurance company to file the claim, he was an enormous help. The TEC team finished our roof in 2 days, and did a very professional job. I recommend them as a roofing contractor.
Business response:
Hi, Eric! We are so pleased that you had a great experience with JT and TEC! We pride ourselves on professionalism. Thank you for your review!
i highly recommend TEC the exterior company have nothing but an excellent review of the work done as well as the customer service from Aaron leading up to the project. Aaron was extremely knowledgeable and gave good advice to me on how to proceed. Once again i will highly recommend the Exterior Company! thanks guys!
Business response:
Hello Richard! Thank you for your review on Aaron and TEC, we're so happy to hear that your project was a success!
I can not recommend this company enough. David Allen was our project manager and is a class act. Professional, knowledgeable, and worked with my insurance company to get approved due to weather damage. Kept us notified and the project was completed in less then 2 weeks after being approved by insurance. Love our new roof. A+ service all the way around.
Business response:
JC, we're so happy to hear that David was the right fit for your project! TEC attempts to join your exterior process before you file a claim, so we can work with your adjuster during your home's inspection. Thank you for taking the time to leave us this great review!
Top notch is the word! Great experience from start to finish. The project manager Quinn walked me through the process. Very professional, friendly, punctual. Quinn and his staff use quality material, have a great work ethic and completed the job in a timely manner. Quinn went out of his way to make sure the process went smoothly and him and his staff delivered!! I would not hesitate to recommend TEC
Business response:
Audrey, we are so happy to hear of your great experience with Quinn and TEC! We pride ourselves on our high quality of material that we use. It is such a pleasure to hear that you, our customer, are appreciative of that. Have a great day!
Charles and Joy Gardner This recommendation is a little late but I don't comment on work done at the house right away because I want to see if any problems arise. We were very pleased with how Aaron our TEC estimator, who handled the estimation for the roof with our insurance adjuster. He addressed everything that needed to be taken care of and made it easy for us to understand along the way. We had a total of three main roofs and a flat small rubber dormer roof totaly replaced. We highly, highly recommend this company for i... read more
Business response:
Joy and Charles, thank you so much for the great review of Aaron and TEC! We can tell Aaron was able to teach you quite a bit about roofs, with some of the terminology you are using here, very impressed! Having that trained eye of a Project Manager is just what the doctor ordered after a storm. Their experience and knowledge of how to see/find damage is beyond what your average homeowner is capable of noticing. Thank you again for this great review!
Today I almost got ran off the road by one of these company vehicles on I95S. The truck approached me so insanely fast and before I could even get over he was flashing his lights at me and then was swerving between lanes ahead of me. Mind you I was going 80 MPH. He had to be going 100+. Someone shouldn’t be driving a company vehicle.
Business response:
Hello Stephanie, thank you very much for bringing this to our attention. This type of behavior is unacceptable and we do not support or tolerate it here at The Exterior Company. Rest assured we are handling this internally. Thank you!
TEC Review: In 2019, we sustained hail damage and The Exterior Company replaced our roof. Our roof looks amazing. JT King was very personable and accommodating. The workers were very efficient and completed the work in a day. Appreciated that they cleaned and left our home in perfect condition. Definitely would recommend TEC.
Business response:
Mi-Ran, we appreciate you leaving a review! The cleanup process is always a tricky one when installing a new roof. There are thousands of nails! We do are darnedest to get all the nails possible, thank you for appreciating our efforts!
We had a very good experience with TEC and project manager JT King. JT visited our home after a hail storm and pointed out that we not only had hail damage to our roof, but also the gutters and siding. JT worked with our insurance company which resulted in a beautiful new roof, new gutters and downspouts, and new siding on the entire rear elevation. The work was done with minimal days on site for each of the three phases of work (roof, gutters, and siding). They showed up and knock out the work resulting in high quality repa... read more
Business response:
Hello Tina, thank you for the great review for JT and TEC! Working with insurance can be time consuming and difficult. At TEC we are always going the extra mile to help our homeowners with that aspect. We're happy to hear that JT was able to do just that for you!
In May of 2019, our house was hit pretty hard by the hail storm in our area. Our neighbors recommended TEC to us, so we called them. We dealt with Kyle, who was very friendly, courteous and professional throughout the entire process. We had the roof, siding and gutters replaced on the house, and the roof replaced on our one shed. The work was done in about half the time they promised, and it looks fantastic! Kyle made sure we were satisfied with their work, and the very few spots that "weren't perfect" were addressed immedia... read more
Business response:
Hello Jared, we love the before and after picture, thank you for sharing! Kyle and TEC are always happy to do the final walkthrough with the homeowner, this allows us to see things through your eyes. This us allows to make sure everything is repaired to your satisfaction. Thanks for your note, have a great day!
Frequently asked questions about The Exterior Company
How is The Exterior Company rated?
The Exterior Company has a 4.8 star rating with 2,766 reviews.
When is The Exterior Company open?
The Exterior Company is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com