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The Exterior Company

4.8

About this business

The Exterior Company is a full-service roofing contractor based out of Lancaster, PA. We provide repairs, replacements and new installations for all residential roofs, as well as a number of other renovation and restoration services throughout the exterior of your home. 

Location details

1200 Corporate Boulevard 20A, Ste a, Lancaster, PA, 17601, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.82,766 reviews
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John D.'s profile image
John D. 
a year ago

This company with its really good reviews has turned out to be a complete disappointment. We had hail damage from a storm in April. I called The Exterior Company (TEC) after receiving a flier and researching their reviews. Melvin responded promptly and started the relationship in a positive way. The home was inspected, the claim filed, and he was responsive to my calls with questions. Insurance company sent funds, but that created several weeks delay because the checks were not made out to the correct parties. That was... read more

Bonnie West's profile image
Bonnie West 
recommend  Recommended
4 years ago

Just had our roof replaced. We can recommend this company without reservation!!! The roof looks great, they did a fantastic job!!!!! 

Lisa Eberly's profile image
Lisa Eberly 
recommend  Recommended
4 years ago

Our experience with The Exterior Company was nothing but absolutely AMAZING!!! KEN STOLTZFUS and his team did an absolutely beautiful job on not just our rooves, but also my mother in-laws roof!! Both were done in one day! His team was very kind and respectful of our flower beds, and such. We would recommend them highly to anyone looking to have a new roof! If I had to rate them from 1 to 10, 10 wouldn't be high enough! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟! Thank you Ken and yo... read more

Business response:

Hi, Lisa! Thank you so much for your review on Ken and TEC! We understand the importance of keeping homeowners yards in tact while the work is being done as we know the love that goes into them. Also, if we could, we would change the star rating to fit all of your stars 😁 Thanks again! 

Aristi Tsoumparas's profile image
Aristi Tsoumparas 
recommend  Recommended
4 years ago

Recently had our roof replaced by TEC. Brad Gillis did a fantastic job, going above and beyond by taking care of all the heavy lifting with the insurance company after we opened our claim following storm damage. Workers were polite, responsible and took care of cleaning up any remnants upon completion. The roof looks incredible!! Thanks Brad & TEC, Steve & Aristi Nunemaker 

Business response:

Hello Aristi, thank you so much for leaving Brad and TEC a review! We pride ourselves on working with insurance companies. Sometimes it's easy, other times not so much. Though our experience and knowledge of the exterior of your home helps us make it an easy process for you, our customer! Have a great day! 

Paul Wolfram Jr.'s profile image
Paul Wolfram Jr. 
recommend  Recommended
4 years ago

Great Job TEC! This was a big job - Shane did a great job helping us work through the insurance process and overseeing the job. The crew did a fantastic job on the roof. Highly recommend! 

Business response:

Hello Paul! Thanks for the pictures, the roof looks great! Shane and TEC are great with working with your insurance company. We know that's a big pain for homeowners, but something that we're professionals at, and pros at doing! Thanks for choosing TEC! 

Danielle Miller's profile image
Danielle Miller 
recommend  Recommended
4 years ago

Aaron was great to work with. Due to the pandemic my insurance company wouldn't send an adjuster out to assess hail damage. Aaron worked directly with them for the entire process and was able to get the roof covered. The roof was replaced very quickly and looks great! 

Business response:

Hi Danielle, thank you for the great review for Aaron and TEC! Working with insurance can be frustrating, and the additional constraints of the pandemic adds even more frustrating. We are always happy to go the extra step to help our homeowners! 

Jerry Korea's profile image
Jerry Korea 
recommend  Recommended
4 years ago

TEC has been a great company to work with. They replaced my and my father's roofs. Each was done in one day and the job site was left incredibly clean. The roofers were very professional and courteous. Would definitely recommend to anyone looking for a roofing contractor 

Business response:

Jerry, we're so happy to hear about your great experience with us! At TEC, we believe that professionalism key, and are happy to know that you would recommend us! 

Ken Krebs's profile image
Ken Krebs 
recommend  Recommended
4 years ago

A truly excellent company. We just had our roof replaced. Our roof is a bit weird, but the experts at TEC knew just how to tackle it. The work was done timely and to top quality at the quoted price. We are very happy and will recommend TEC to everyone we know in the area. A special shout out to Andrew who was always a text message away and made the whole process easy for us to follow along. 10 out of 10. 

Business response:

Hi, Ken! We are so pleased that you had a great experience with REC and Andrew! We know that great communication is key with our customers. Thanks for your review! 

Kiernan Farley's profile image
Kiernan Farley 
recommend  Recommended
4 years ago

We had a great experience with Andrew Torch and TEC in general. Andy helped us navigate the difficult and tedious insurance process, put up with a million questions, and was on site to make sure the job was done as expected. He went above and beyond, and we are very thankful. I already have, and will continue to, recommend him to anyone that needs roofing or siding. Ryan Hoke, promote this guy! 

Business response:

Hello, Kiernan! Thank you for taking the time to write a review on Andrew and the TEC Team! Andrew's work habit is a great example of what TEC strives for in each of our employees. We believe in working through each project, step by step with you, our customer. Thanks again! 

Frequently asked questions about The Exterior Company

How is The Exterior Company rated?

The Exterior Company has a 4.8 star rating with 2,766 reviews. 

When is The Exterior Company open?

The Exterior Company is closed now. It will open tomorrow at 8:00 a.m. 

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