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The Enclave at Hartland
- Apartments
- Lexington, KY
About this business
Location details
3901 Rapid Run Dr, Lexington, KY, 40515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like the area but the front office didnt seem to care to lease to me with no conversation. I asked if we could tour and she asked no details..... not what size apartment or whatever. Just yeah at said time. No effort give. When I lived in NY slum Lords gave more effort even at rent controlled places....
Unacceptable Move-In Experience- Apartment was Dirty and MOLD was discovered on Day 1 Our move-in experience has been an absolute nightmare. The day before we were supposed to move in, we were told the flooring needed to be repaired, but that it could not be fixed until the following week—after we had already moved in. We were expected to move into an apartment knowing a major repair was still needed. Then on move-in day, we discovered mold, along with an apartment that clearly had not been properly cleaned or prepared. I ha... read more
We chose Enclave Hartland specifically because it seemed like a higher-end property, and we originally planned to stay for several years. Unfortunately, the management and maintenance response to serious issues was a failure. We reported repeated water intrusion for months, including soaked carpet and drainage problems, with minimal follow-up to address the water damage in our unit. Then more recently, our apartment flooded from the unit above, with water coming through the ceiling, smoke detectors, and vents. We had to call... read more
This place genuinely sucks. Awful staff, awful procedures. Mold problem.
I’ve liked living here - been here about a week now. Few things. Leasing office is lovely & very quick to respond take care of things etc. Amenities are nice. I appreciate the car wash & this is my third apartment but the first to actually feel like a home. Main complaints: Washer broke the first use. Valet trash can be nice but kind of inconvenient. Paying $40+/month for it but… they don’t take out boxes ? What am I paying for? Additionally I work nights 4-5 times out of the week & get home at midnite. The gate you enter in... read more
Frequently asked questions about The Enclave at Hartland
How is The Enclave at Hartland rated?
The Enclave at Hartland has a 3.9 star rating with 375 reviews.
When is The Enclave at Hartland open?
The Enclave at Hartland is closed now. It will open tomorrow at 9:00 a.m.
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