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The Enchanted Florist

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5 reviews
|Florists|Batavia, NY 14020

202 E Main St, Batavia, NY 14020

(585) 343-3922

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5 reviews
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DeeDEESue on Merchant Circle

8 years ago

09/21/2013, 16:44 PM
I live in SC. I called The Enchanted Florist to der funeral home flowers. The payment had been pulled from my debit account. Being so far away, and not thinking in telling the flower shop I wasn't able to attend the funeral, I sent family members a photo of my arrangement. I was notified by family half way through the wake that my flowers were not there. I called Enchanted Florist and they told me they left them on a ledge as the funeral home was locked. The funeral home assured me they WERE there all day and looked every where for these flowers, to no avail. From then on, Enchanted Florist would not answer my phone, me assuming they had caller ID. After contact from the funeral home, they also were not answering their calls. The funeral home owner went directly to the flower shop, getting a completely different story. All in all, between me and the funeral home, we heard 5 versions of the story by the same person I believe because the flower shop knew I wasn't attending the funeral..
CarlyJ on Merchant Circle

9 years ago

08/01/2012, 01:45 AM
Kate at the Enchanted Florist was more than helpful, enthusiastic and creative when we met her for our wedding consultation. Our wedding was so beautiful and she delivered exactly what we had discussed. I am so happy that we chose to do our wedding at Enchanted Florist, we will continue to use them for all our floral and decorating needs. Thanks Enchanted Florist!!
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