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The Duke of Oil

4.6

About this business

Location details

1755 N Rand Rd, Palatine, IL, 60074, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 4:00 p.m.
4.6457 reviews
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Susan Sharkey's profile image
Susan Sharkey 
4 years ago
Damon Binkley's profile image
Damon Binkley 
4 years ago

Food is okay, minus the maggots. Maybe check your food first 

Gabriela Lamarca's profile image
Gabriela Lamarca 
recommend  Recommended
4 years ago

Re: Hammond IN, Calumet Ave Location I’m a new customer as of this year and so far will continue to be. This business is well ran, timely, and efficient. Overall good and stress free moral. The manager there, Jason, has been there on every occasion. I’ve also witnessed him working on vehicles himself instead of just taking the captains chair. The manager sets the atmosphere of the entire business from employees to services. Every employee is polite, well mannered, professional, and communicates clearly. Communication is key.... read more

Business response:

Thank you so much, Gabby! We think Jason and his crew are great too! We'll be sure to pass your review along to them so they know to keep up the good work. We appreciate you and look forward to seeing you back for your next maintenance service! 

Julie Thrall's profile image
Julie Thrall 
recommend  Recommended
4 years ago

All the guys working there have always been pleasant! & Jay, the manager is super awesome! Thank you all for Great Service everytime ;) 

Business response:

Thank you so much for the kind words, Julie! We think Jay is great too. We look forward to your next visit! 

Howard Lien's profile image
Howard Lien 
recommend  Recommended
4 years ago

mechanics are very professional, and with excellent attitude. Also, they're not hesitate to answer questions. 

Business response:

Thank you so much for your feedback, it's much appreciated! 

Lynn Michelle's profile image
Lynn Michelle 
recommend  Recommended
5 years ago

Delish! One of our favorite places to grab dinner! 

Mike Burlingham's profile image
Mike Burlingham 
recommend  Recommended
5 years ago

my whole experience here was great the staff is knowledgeable and polite along with their supervisor, the car wash is always clean as well as the lube center everyday I'll keep going there and refer my friends there 

Business response:

Thank you so much for your 5-star review, Mike! We will share this with the store team to let them know to keep up the amazing work! 

Nathan Carrasquillo's profile image
Nathan Carrasquillo 
5 years ago

My Mother took her 2018 Buick here for an oil change and was told she HAD to change the battery. She said no, that she had to go to Walgreens to get medication. They told her she would not make it without changing the battery. So thankfully she calls me I leave work and go here and there is absolutely NOTHING wrong with the battery. They should be ashamed to try to take advantage of an older woman. Will never recommend this place to anyone again. 

David Walls's profile image
David Walls 
5 years ago

Need a lesson on proper customer service. “That’s not my problem.” When you don’t do what a customer asks and they are displeased it is your problem. Never going back. 

Frequently asked questions about The Duke of Oil

How is The Duke of Oil rated?

The Duke of Oil has a 4.6 star rating with 457 reviews. 

When is The Duke of Oil open?

The Duke of Oil is closed now. It will open at 8:00 a.m. 

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