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The Duke of Oil
- Oil Change Stations
- Palatine, IL
About this business
Location details
1755 N Rand Rd, Palatine, IL, 60074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
Food is okay, minus the maggots. Maybe check your food first
RecommendedRe: Hammond IN, Calumet Ave Location I’m a new customer as of this year and so far will continue to be. This business is well ran, timely, and efficient. Overall good and stress free moral. The manager there, Jason, has been there on every occasion. I’ve also witnessed him working on vehicles himself instead of just taking the captains chair. The manager sets the atmosphere of the entire business from employees to services. Every employee is polite, well mannered, professional, and communicates clearly. Communication is key.... read more
Business response:
Thank you so much, Gabby! We think Jason and his crew are great too! We'll be sure to pass your review along to them so they know to keep up the good work. We appreciate you and look forward to seeing you back for your next maintenance service!
RecommendedAll the guys working there have always been pleasant! & Jay, the manager is super awesome! Thank you all for Great Service everytime ;)
Business response:
Thank you so much for the kind words, Julie! We think Jay is great too. We look forward to your next visit!
Recommendedmechanics are very professional, and with excellent attitude. Also, they're not hesitate to answer questions.
Business response:
Thank you so much for your feedback, it's much appreciated!
RecommendedDelish! One of our favorite places to grab dinner!
Recommendedmy whole experience here was great the staff is knowledgeable and polite along with their supervisor, the car wash is always clean as well as the lube center everyday I'll keep going there and refer my friends there
Business response:
Thank you so much for your 5-star review, Mike! We will share this with the store team to let them know to keep up the amazing work!
My Mother took her 2018 Buick here for an oil change and was told she HAD to change the battery. She said no, that she had to go to Walgreens to get medication. They told her she would not make it without changing the battery. So thankfully she calls me I leave work and go here and there is absolutely NOTHING wrong with the battery. They should be ashamed to try to take advantage of an older woman. Will never recommend this place to anyone again.
Need a lesson on proper customer service. “That’s not my problem.” When you don’t do what a customer asks and they are displeased it is your problem. Never going back.
Frequently asked questions about The Duke of Oil
How is The Duke of Oil rated?
The Duke of Oil has a 4.6 star rating with 458 reviews.
When is The Duke of Oil open?
The Duke of Oil is closed now. It will open at 8:00 a.m.
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