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3401 Enterprise Parkwy # 420, Beachwood, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We contacted this firm seeking assistance for a tragic family situation involving my father-in-law. The intake staff member was abrupt, lacked basic empathy, and made us feel completely unheard. Even if a case falls outside a firm's scope, prospective clients reaching out during a time of grief deserve to be treated with respect and basic professional listening skills.
I reached out to this firm after hearing good things, hoping to discuss a sensitive nursing home care issue involving my family. Unfortunately, my experience with the intake staff left me feeling completely dismissed and unheard. While I respect a firm’s right to decide which cases they take on, the lack of empathy and unwillingness to listen during the screening process was very disappointing. I hope management works on improving customer service and listening skills for prospective clients reaching out during difficult tim... read more
The Dickson Firm, L.L.C. has a 3 star rating with 4 reviews.
The Dickson Firm, L.L.C. is closed now. It will open at 9:00 a.m.
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