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The Device Medics
- Consumer Services
- Hot Springs, AR
About this business
Location details
3814 Central Avenue c, 6278, Hot Springs, AR, 71913, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Let's start with the first visit, when I forgot to get my receipt, but they wouldn't give me a receipt until another gentleman left the store. The younger kid working for Paul says, "Sorry, we had to wait for that gentleman to leave because he paid alot more for his phone than you did." Paul hears the kid say that, then boasts from the back trying to cover the kid's tracks with excuses about credit card payment versus cash payment. That's not what the kid was saying. The kid was saying that they charge different prices for d... read more
Wow! I wished I had read these reviews before I left my phone for repair! But I’ll give the simple facts first....take phone in for repair as recommended by local AT&T, paid $135 and after numerous return trips and several phone calls and admission by them they can’t hear me adequately, I left with a broken phone! Broken phone, $135, broken phone! NO offer for a refund or compensation or anything else they could guarantee to fix it! The guy that works for Paul is kind but Paul try to cover up his adequacies by saying how bad... read more
Buyer beware: if something breaks while your phone is being serviced, it is not their responsibility. Picture quality is blurry now and worse than before being "fixed". Poor service and business principles. No refund. You have been warned.
Paul has fixed my laptop from viruses and helped in so many ways with tech support as well as physical support. He even sold a gently used router and did remote assistance to help me get everything up and running. These guys are patience and very knowledgeable. They fix phones and so much more which really makes their name appropriate. I highly recommend their experience and customer service. Top Notch!
This is a business under new owners but using the same name. Out of the 3 main repair shops for cell phones and electronics, these are the most honest and priced below their competitors. I am forever grateful for their experience and work on my 3 company Droid Turbo Ultra screen repairs. They also remove a virus from a laptop. They are young professionals that excel in their field. Humble, Smart, Innovative, Professional, Experience, are just a few words that sum up my multiple experiences. I would like to add that most cust... read more
My experience here was a NIGHTMARE! Serviced is unbelievably slow, work is very disorganized and I thought expensive. After they sent me home with the WRONG phone I am now waiting and have NO phone. It was originally taken in for a simple screen fix. Run far & fast.
Fixed my LG G2 that was in bad shape. It is as good as new. These guys are talented, personal, and very professional!!!
Frequently asked questions about The Device Medics
How is The Device Medics rated?
The Device Medics has a 3.8 star rating with 155 reviews.
When is The Device Medics open?
The Device Medics is open now. It will close at 6:00 p.m.
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