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The Cover Guy

3.8

About this business

Location details

1441 Elgin St #120, Burlington, ON, L7S 1E6, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
3.8728 reviews
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Dave Kollman's profile image
Dave Kollman 
on Google
4 weeks ago

Terrible company to deal with,don't stand behind there covers. 

Mike Perosevic's profile image
Mike Perosevic 
on Google
a month ago

UPDATE…10 months later and now the cover is soaking wet every morning. Clearly the Vapor barrier has already deteriorated. I’ve had hot tubs for over 20 years and never had anything like this happen to my covers. These covers are complete Mexican-Made GARBAGE! $800 down the drain! ORIGINAL POST: Beware…Mahogany colour is very dark online when ordering and a very “not dark” brown when you get it. Won’t be ordering from here next time! 

Robert Gole's profile image
Robert Gole 
on Google
2 months ago

Horrible warranty program. My cover is 1.5 years old and now cracking at the fold. This never happened on my previous 7 year old cover which was from the manufacturer of the hot tub. Cover guy says it is NORMAL wear and tear. What a lie! They offered 10% off a new slip! What a slap in the face! DO NOT ORDER FROM HERE! YOU ARE WARNED! 

Charles Beauchesne's profile image
Charles Beauchesne 
on Google
4 months ago

J’ai commander mon couvercle de spa début février et je n’ais toujours pas reçu mon nouveau couvercle (début avril) même après de multiples discutions avec eux. 

Dale Foote's profile image
Dale Foote 
on Google
4 months ago

I order a square cover and received a round cover. When questioned they said the radius of the corners we unclear but instead of emailing or calling they just made it and shipped it. I questioned why they could not have contact me and they did not have time to do that as they make a lot of covers and it would be too much work to contact clients. Most of us who order are not subject matter experts on hot tub covers so there should be follow up consultation. During the online process, design of the cover, I picked a square, ga... read more

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Frequently asked questions about The Cover Guy

How is The Cover Guy rated?

The Cover Guy has a 3.8 star rating with 728 reviews. 

When is The Cover Guy open?

The Cover Guy is closed now. It will open at 7:00 a.m. 

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