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The Cooperative Bank

3.3

About this business

Location details

201 Main St, Boston, MA, 02129, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.311 reviews
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Zachary McCarthy's profile image
Zachary McCarthy 
on Google
9 months ago

I've never been to a bank where every single teller is rude. No matter what I need from this bank, the teller looks terrified, runs to back, and comes back saying they can't help. I've lived in Charlestown for years and have never opened an account with them since every minor transaction is such a complicated mess. They're atm is down half the time as it is. 

Tanya Poste's profile image
Tanya Poste 
on Google
a year ago
Ian Lyons's profile image
Ian Lyons 
on Google
a year ago

Bob was very helpful. Thought he was gonna have an attitude but he was actually quite charming and professional. 

Katie Sullivan's profile image
Katie Sullivan 
on Google
2 years ago
Allan Crawford's profile image
Allan Crawford 
on Google
2 years ago

The basic banking services are excellent. Living locally in Charlestown, if I mess up my on-line log-in, have service queries etc, I can wander down to the Main St office, and they can usually sort it out on the spot - not like other financial institutions where you have to struggle with phone calls (and I don't process 'audio' well). It is def. an older style banking experience, which is perfect for my age group (+70), but this is being eroded by younger head office management who do not comprehend their so-called 'service ... read more

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Frequently asked questions about The Cooperative Bank

How is The Cooperative Bank rated?

The Cooperative Bank has a 3.3 star rating with 11 reviews. 

When is The Cooperative Bank open?

The Cooperative Bank is closed now. It will open at 9:00 a.m. 

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