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The Cool Team

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3.2
18 reviews
|Heating & Air Conditioning/HVAC|West Palm Beach, FL 33411

1426 Skees Rd # E, West Palm Beach, FL 33411

(561) 683-7110

http://www.coolteaminc.com/

Open now:9:00 am - 6:00 pm

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3.2
18 reviews
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Dennis K. review for The Cool Team
Dennis K. on BirdEye

a month ago

11/05/2021, 06:38 AM
The Cool Team just finished replacing the 20 year old air conditioning system in our new condo at Kings Point in Delray Beach. But after looking at some of the other Yelp reviews, I was hesitant to hire them. I received bids from three other AC companies and The Cool Team's proposal offered the best value. I checked with some neighbors and they were quite happy with The Cool Team, so I took the plunge! The telephone reps at their office were friendly, knowledgable and super efficient. They scheduled the installation within the tight timeframe we needed. The crew arrived on time and were very professional and friendly. They wore masks the whole time they were inside our condo and put down lots of canvas tarps to keep our place clean. The job took a little over 4 hours and I'm very happy with the results. I would highly recommend this company.
Steven Kapp K. review for The Cool Team
Steven Kapp K. on BirdEye

a month ago

10/26/2021, 05:24 AM
Thanks to Julie always getting my calls . Very prossional and always gets my needs filled by getting the right Tech to me even the same day at timew.. Thanks to a man named Miles whos been in my home several times keeping any additional expenses at zero.. Recently thought my air conditionor at the end being over 15 yrs old and it was repaired having no cold air with 2 fuses found up on the roof at the compressor. Thanks you guys once again.. Very honest company and have been suprised with an easy solution fix forrm an exoerienced staff several times over the last 3 years.. Steven K
Donald G. review for The Cool Team
Donald G. on Yellow Pages

2 years ago

07/02/2019, 16:47 PM
First of all they do not have an A+ rating with the better business bureau. They have two complaints, and bad ratings on all of the social media reviews. I had them install a new air conditioner and it flooded my home because of poor installation. The unit was not strapped down, had wires hanging from the compressor, the unit was shaking, the air handler was back pitched which caused the unit not to shut off, and they never changed the amperage. They never pulled a permit and so the unit was never inspected. This sloppy job cost me a lot of money and aggravation , and Cool Team takes no responsibility for their wrong doing. They are rude, and couldn't care less. Do yourself a big favor, NEVER CALL COOL TEAM. They have no idea of what they are doing, and definately don't care about their customers.
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