The Cliffs of Minnetonka Apartments

Kayla B 

on BBB

a year ago

Unclean, unprofessional & unsafe. 1 star since 0 isnt an option.First, the package room. It is terrible. Youre told you need to spend $20 to create an account for their ************** locker system, which we did. We have had FIVE packages stolen, none of which were in the system we are paying for. The secure doors are constantly held open with any object that people can find. Residents and vendors often take the landscaping rocks to hold open the door. Why do we pay for a secure building when it is always open?Getting a hold... read more

Lauren H 

on BBB

a year ago

I was denied from this apartment and was unaware that the deposit would take 21 days for them to send me a check. When I spoke to Greystar, the company that sent me the denial what the status is of my check as I have only received $250 of the $450 i should be receiving. They are taking advantage of honest people looking for a place to live. Their call center is a joke and they leave imaginary messages for someone in the office to return your call that they never do. Where are the authorities to be the voice for the people wh... read more

Alyssa M 

on BBB

2 years ago

This company has been a horrendous experience. I cannot contact the main leasing office and instead am directed only to a call center with a guarantee that the main office will call back. In the 4-5 times I have done this, I have NOT ONCE received a call back. I have seen erroneous bill charges since they took over this apartment complex, and have received my refunded deposits back well past the 21 day period, and it was short $64.50 with no explanation of why. There was NO damage to my apartment when I left. Their customer ... read more