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The Cleaning Authority - Lakeland

4.9

About this business

Location details

545 Berkley Rd, Auburndale, FL, 33823, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.91,515 reviews
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Shona Y.'s profile image
Shona Y. 
5 years ago

This company was hired to do a move out clean for an empty house. They didn't even have to do the floors, because those were being replaced. When contracting them, it was suggested that due to the lack of cleaning that had been done in the home for years, they should send 3-4 people for 6-8 hours. We didn't even complain about the price, because we knew what was needed. There were 2 people for less than 4 hours. I thought "Wow, they are super fast" until we went back to the empty home to check. The AC was left turned down to... read more

Kimberly Griffith F.'s profile image
Kimberly Griffith F. 
6 years ago

HOMEOWNER BEWARE - this franchisee doesn't run a good business. Generally Cleaning Authority in other parts of the country are top notch (I used to own a competitor franchise in another state). He talks a good talk on the phone or at an estimate, but when it comes to the clean, his employees are not fully trained and he doesn't vet them properly. He doesn't know the concept of customer service or that the customer is always right...as he is defensive and argumentative. His teams use pumice bars in other areas outside of ... read more

Frequently asked questions about The Cleaning Authority - Lakeland

How is The Cleaning Authority - Lakeland rated?

The Cleaning Authority - Lakeland has a 4.9 star rating with 1,515 reviews. 

When is The Cleaning Authority - Lakeland open?

The Cleaning Authority - Lakeland is open now. It will close at 4:00 p.m.  

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