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The Cheesecake Factory Corporate Support Center

2.0

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Location details

26901 Malibu Hills Rd, Calabasas, CA, 91301, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.090 reviews
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Felicia Diana Jones's profile image
Felicia Diana Jones 
7 years ago

I am very out done with this place. I spent 142.51 on four Dinners and left 20.00 cash tip. The waitress had the nerves to add 20.00 for a tip on my card. 40.00 tip? No I want my money back ASAP and I wish I could find her. A Law suit would be in her future S he need ti be fired Kristina O. Lyndhurst,Ohio 

Martha Joy Ricketts's profile image
Martha Joy Ricketts 
7 years ago

I've always enjoyed my trip to the Cheesecake Factory when visiting the US. Today, my two kids, my girlfriends and myself went to one of the Orlando locations. It wasn't overall crowded and the wait time was expected to be short. My toddler who just turned two had a little melt down because he was hungry. The manager came over to me and instead of being helpful or assistive in any way, asked me to keep it down or leave because there had been complaints. I was in shock. I immediately left with my family in tow. I have never b... read more

Carole Green Roover's profile image
Carole Green Roover 
7 years ago

What is going on there???? I live in palm beach garden Fl by way if California and Detroit I have been going there for over 35 years all over the country The service is great but the portions of chicken on their Chinese chicken salad is a joke...we have ordered in and eaten at their many restaurants and will not eat there again..it was all lettuce and won tons and very very little chicken. I have heard this on Facebook from other people all over the country not just Florida Fix the problem or u r gonna lose life long custome... read more

Bill Day's profile image
Bill Day 
recommend  Recommended
7 years ago
Rick Dickson's profile image
Rick Dickson 
7 years ago

Coconut Grove Cheesecake Factory which has been a big part of our lives is coming to an end. My husband Bill Day and myself have been fixtures at the end of the bar since it opened in 1994. I'm sure some of you might be thinking REHAB at this point! LOL Many friends of ours could not understand our connection to a "chain restaurant". True, it is one out of 165 nationwide per Wikipedia, but the Grove location had a distinct personality. The employees made this establishment special, not the name, decor, food, or drinks. We ca... read more

Elaine Farrell's profile image
Elaine Farrell 
recommend  Recommended
7 years ago

I want to give accolades to Doug Poore in your Denver office. I had a lunch with less than average service and food preparation. I emailed my feedback and Paul responded the next day. He said he had counseled the employee and ask me how he could make up for the experience. His responsiveness and level of professionalism was so impressive, I will overlook my past experience and say the Cheesecake Factory is an excellent organization and I will continue to eat there. You have a real asset of an employee with Doug Poore. 

Grace Wood's profile image
Grace Wood 
7 years ago

This is regarding the Omaha, NE location. Honey and I have made a couple late evening trips for desert and coffee, this week we went during daylight hours. OMG never again no matter how much we like the food the seating area was filthy. There was food scattered around the areas 5 tables, the hostess brushed crumbs off the seat to set other patrons. We complained the hostess came and sweep around us but no other tables. We asked to speak to the manager and we voiced our complaint and he said they "cleaned when it needed it". ... read more

Michael Dougherty's profile image
Michael Dougherty 
7 years ago

My cousin used to work at the Cheesecake Factory in Pleasanton, CA. He was constantly harassed by the kitchen managers. One kitchen manager, I believe was named Augustine. My cousin went to work the day after Christmas (December 26, 20160. He had a head cold on top of being hypoglycemic, and suffering from severe depression. Two kitchen managers sent him home saying they were concerned about his health. several days later, he went back to work. A coworker told my cousin the reason the kitchen managers sent him home was becau... read more

Wanda Quinones's profile image
Wanda Quinones 
7 years ago

I for the most part loved the Cheesecake Factory in Lake Grove, NY - I have been going to this location since they open - we have had many family gatherings and the staff have been really nice. EXCEPT on 12-28-16 we had our annual family pre new years dinner we arrived at 6:40 party of 12 and they gave us an estimated time of 1 hour at the time of check in to make story short they seated everyone that came after us, when I asked the host for the 3rd time how long it will be and asked why we have been ignored 45 minutes after... read more

Frequently asked questions about The Cheesecake Factory Corporate Support Center

How is The Cheesecake Factory Corporate Support Center rated?

The Cheesecake Factory Corporate Support Center has a 2 star rating with 90 reviews. 

When is The Cheesecake Factory Corporate Support Center open?

The Cheesecake Factory Corporate Support Center is open now. It will close at 5:30 p.m.  

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