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The Center For Neurology and Neurophysiology
- Neurologist
- Frisco, TX
About this business
The Center for Neurology and Neurophysiology, PA, is at the forefront of neurology, multiple sclerosis management, and headache treatment in North Texas. With two convenient locations in Frisco and Southlake, the practice offers compassionate care and individualized treatment plans for each of its patients. The neurologists at The Center for Neurology and Neurophysiology provide state-of-the-art medical care for neurological disease, specializing in the diagnosis, care, and treatment of disorders that include migraines and h... read more
Location details
7000 Parkwood Blvd Suite F100, Ste F-100, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 3:00 p.m. | |
| Tue | 7:00 a.m. to 3:00 p.m. | |
| Wed | 7:00 a.m. to 3:00 p.m. | |
| Thu | 7:00 a.m. to 3:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
First, they communicate almost entirely through text and rarely return calls. Second, I scheduled a follow-up appointment and requested time off of work. Turns out they never actually scheduled the appointment and claimed it was my fault (I have texts proving otherwise). Third, they will continuously send your prescriptions to the wrong pharmacy despite having a preferred pharmacy on the patient portal. Fourth, Dr. Garza was friendly but my appointment with her was ~5-10 minutes long. Her PA (Adrianne Bailey) is wonderful, t... read more
Service is non-existent no one ever answers the phone. EVER. I left 3 messages that were never returned. I am changing neurologists. Used to be good, not sure what happened but it’s really bad now.
I've always had a really good experience here!
I left a voicemail this morning after listening to their 1 minute long automated message. Heard back at 4:29 pm asking what my questions was about by TEXT. I texted back at 4:35 pm to cancel my appointment since they didn’t bother to return my call. Received automated text message that I have reached them after hours. Just this experience is enough to run. Now I see the reviews which I should have checked before I made the appointment.
Dr Garza was very nice when I was sent there for a nerve conduction study but when I tried to see her as my neurologist she does not take Medicare. I was told her partner Dr Francesconi did but then just like at the nerve conduction study I was told I had to pay up front. I have now paid close to $900 and instead of Medicare reimbursing me I can see that they paid the Drs instead. I have been trying for months to resolve this issue through the patient portal, texts and voicemails and no one calls me back. Very frustrating si... read more
Frequently asked questions about The Center For Neurology and Neurophysiology
How is The Center For Neurology and Neurophysiology rated?
The Center For Neurology and Neurophysiology has a 1 star rating with 1 review.
When is The Center For Neurology and Neurophysiology open?
The Center For Neurology and Neurophysiology is open now. It will close at 3:00 p.m.
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