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The Carpet Guy
- Carpet Installation
- Taylorsville, UT
About this business
Location details
6210 3200 W, Taylorsville, UT, 84129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I hope the people writing these reviews - call the Carpet Guys and share there complaints I know they will correct them ASAP - how do i know this because I am The Carpet Guy and have never turned a real customer away - we fix problems not ignore them - so Please have the guts to call me Gary Penrose my cell # iss 801-865-6631
We were really impressed with Gary from Carpet Guy. He was very good to work with. Service was great! I have never had anyone so friendly and thorough when it came to carpet. He was open, honest and told us the cost out front with everything included. No hidden fees. I recommend him to anyone!
Gary Penrose (the carpet guy) is a fraud. Very dishonest. Would never contact his business again.
HORRIBLE CUSTOMER SERVICE & FOLLOW-UP!! – We did business directly with the owner Gary Penrose, who we met the first time we entered his store. He was very helpful in the store and eager to do business. We felt good about the bid he gave us and proceeded to purchase flooring with installation. That's when things changed... the installation was delayed, the appropriate measures were not taken to prep our floor for tile, installation guys used existing materials which were supposed to be replaced and we were not given a credit... read more
Untrustworthy Business! – I did business with a guy named Dan at their location on 6210 South 3200 West. They misrepresented measurements so when I went to install it would not work for my home. When I called Dan and explained the measurements are wrong he said "what do you want me to do about it". When I asked to do a return and get my money back he said no way and hung up on me. We are trying to contact the owner to settle this but have had no luck. They falsely advertised and now I am stuck with something I can't use.
Frequently asked questions about The Carpet Guy
How is The Carpet Guy rated?
The Carpet Guy has a 3.7 star rating with 71 reviews.
When is The Carpet Guy open?
The Carpet Guy is open now. It will close at 6:00 p.m.
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